Search found 4 matches

by Reiko_LJ
Fri Apr 27, 2018 1:24 am
Forum: Help and Support
Topic: Can't disable subtitles
Replies: 7
Views: 8835

Re: Can't disable subtitles

WarlockWeary wrote: Fri Apr 27, 2018 1:18 am Did you UNCHECK ..

" Force external subtitles ? "
Yes I've tried all the advice mentioned in the thread I linked in my original post. This was one of them.
Link

Also as I said, there are no external subtitle files with these videos.
by Reiko_LJ
Thu Apr 26, 2018 9:34 pm
Forum: Help and Support
Topic: Can't disable subtitles
Replies: 7
Views: 8835

Re: Can't disable subtitles

Just tried it. Two of the options play without subtitles but unfortunately about a second in they both stutter and the audio goes out of sync.
by Reiko_LJ
Thu Apr 26, 2018 6:47 pm
Forum: Help and Support
Topic: Can't disable subtitles
Replies: 7
Views: 8835

Re: Can't disable subtitles

Yes I did. That was the final suggestion in the linked thread. Other suggestions have said that it's the TV doing it but it isn't since both TVs have subtitles set to 'off' as well.
by Reiko_LJ
Tue Apr 24, 2018 5:36 am
Forum: Help and Support
Topic: Can't disable subtitles
Replies: 7
Views: 8835

Can't disable subtitles

This has been an ongoing issue for me and I've tried many combinations of things to fix it. Including all mentioned in this thread . Despite all this no matter what I put in the fields on 'subtitles settings' and checking 'disable subtitles' they still persist when streaming to my smart TVs. This al...