Search found 10 matches

by Gunna01
Sat Aug 17, 2019 1:08 pm
Forum: Help and Support
Topic: New Samsung TV - most files unsupported
Replies: 4
Views: 4807

Re: New Samsung TV - most files unsupported

Any other suggestions to try?
by Gunna01
Sun Aug 11, 2019 12:39 pm
Forum: Help and Support
Topic: New Samsung TV - most files unsupported
Replies: 4
Views: 4807

Re: New Samsung TV - most files unsupported

Tried:

Samsung Q6
Samsung Q9
Android
VLC for WIndows

All have the same result
by Gunna01
Sat Aug 10, 2019 12:08 pm
Forum: Help and Support
Topic: New Samsung TV - most files unsupported
Replies: 4
Views: 4807

New Samsung TV - most files unsupported

Upgraded our TV from an old 8 year old LG to a Samsung QA55Q6, our 2nd TV does not appear to have issues but this is a cheap soniq TV. Since this we cannot play most files, the come up with an unsupported format error or an audio format error and the video plays but no audio. Attached are debug logs...
by Gunna01
Sat Feb 09, 2019 2:46 pm
Forum: Help and Support
Topic: All folders are empty on multiple devices
Replies: 4
Views: 5931

Re: All folders are empty on multiple devices

Any suggestions for the HVEC 265 renderer issues at all?
by Gunna01
Sat Feb 02, 2019 10:06 am
Forum: Help and Support
Topic: All folders are empty on multiple devices
Replies: 4
Views: 5931

Re: All folders are empty on multiple devices

Well the issue has returned but not in full. Random folders are empty now, despite file types being .mkv one file will appear and I can play it while in another folder it will be empty. All files were visible prior to format. I set UMS to trace and attached are the zipped debug logs edit: Managed to...
by Gunna01
Tue Jan 29, 2019 9:25 pm
Forum: Help and Support
Topic: All folders are empty on multiple devices
Replies: 4
Views: 5931

Re: All folders are empty on multiple devices

I'm unsure what happened but after a restart after coming home from work it has started working, despite me restarting dozens of times over the weekend. The only thing that has changed is I started to install Nero home essentials which installed a number of prerequisites like c++ redistribution pack...
by Gunna01
Mon Jan 28, 2019 12:45 pm
Forum: Help and Support
Topic: All folders are empty on multiple devices
Replies: 4
Views: 5931

All folders are empty on multiple devices

Log file attached. I formatted my PC and reinstalled UMS. I've installed Java SE8u201 both x86 and x64 Devices can see the folder structure but cannot see any files in the folders. In the past i've tried and removed multiple media servers so not sure if some legacy settings before my format allowed ...
by Gunna01
Mon Oct 29, 2018 4:18 pm
Forum: Help and Support
Topic: Streaming pauses after a few minutes
Replies: 4
Views: 5578

Re: Streaming pauses after a few minutes

Thanks. I have installed and will test and report back over the next couple of days
by Gunna01
Sun Oct 28, 2018 12:04 pm
Forum: Help and Support
Topic: Streaming pauses after a few minutes
Replies: 4
Views: 5578

Re: Streaming pauses after a few minutes

Can no one help?
by Gunna01
Sun Sep 30, 2018 2:10 pm
Forum: Help and Support
Topic: Streaming pauses after a few minutes
Replies: 4
Views: 5578

Streaming pauses after a few minutes

I have a budget TV running android OS. I have attached a log file as required. Streaming will pause after 4 - 5 minutes on multiple files. The error log shows: 11:49:06 INFO Buffer read ArrayIndexOutOfBoundsException error: 11:49:06 INFO readCount: "207118336" 11:49:06 INFO maxMemorySize: ...