Missing MediaInfo

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vfr_nz
Posts: 1
Joined: Mon Jun 10, 2013 7:58 pm

Missing MediaInfo

Post by vfr_nz »

After a clean install on both LinuxMint 15 (32 and 64 bit) UMS is unable to
find "zen", libzen.so and "MediaInfo", libmediainfo.so.
Both these libraries are installed.

UMS boot log
06-10 19:59:45 Starting Universal Media Server 3.0.0-a1
06-10 19:59:45 Based on PS3 Media Server by shagrath, copyright 2008-2013
06-10 19:59:45 http://www.universalmediaserver.com
06-10 19:59:45
06-10 19:59:45 Build: efdb614c7 (2013-05-15)
06-10 19:59:45 Java: 1.7.0_21 - 64bit - Oracle Corporation
06-10 19:59:45 OS: Linux 64-bit 3.8.0-19-generic
06-10 19:59:45 Encoding: UTF-8
06-10 19:59:45 Memory: 682 MB
06-10 19:59:45
06-10 19:59:45 Working directory: /usr/lib/ums-3.0.0-a1
06-10 19:59:45 Temp directory: /tmp/universalmediaserver
06-10 19:59:45 Logging config file: /usr/lib/ums-3.0.0-a1/logback.xml
06-10 19:59:45 debug.log: /tmp/debug.log
06-10 19:59:45
06-10 19:59:45 Profile directory: /home/wayne/.config/UMS
06-10 19:59:45 Profile path: /home/wayne/.config/UMS/UMS.conf
06-10 19:59:45 Profile permissions: rw
06-10 19:59:45 Profile name: Mint-15-64
06-10 19:59:45
06-10 19:59:45 Error loading libzen: Unable to load library 'zen': libzen.so: cannot open shared object file: No such file or directory
06-10 19:59:45 Loading MediaInfo library
06-10 19:59:45 Error loading MediaInfo library: Unable to load library 'mediainfo': libmediainfo.so: cannot open shared object file: No such file or directory
06-10 19:59:45 Make sure you have libmediainfo and libzen installed
06-10 19:59:45 The server will now use the less accurate FFmpeg parsing method

Any suggestions please.

Thanks
Wayne
In New Zealand
User avatar
geaves
Posts: 48
Joined: Wed Apr 17, 2013 2:24 am
Location: Essex, UK

Re: Missing MediaInfo

Post by geaves »

Have you tried downloading and installing from here http://mediainfo.sourceforge.net/en/Download this is what I used, you say these are installed...but so did my Linux distro, using this site solved the error.
torz77
Posts: 7
Joined: Sun Aug 25, 2013 11:35 am

Re: Missing MediaInfo

Post by torz77 »

I just had this exact issue (one of many problems I'm trying to resolve) on Ubuntu 12.04 Server.

In my case the problem was that the symlinks to /usr/lib were set up incorrectly, so I just set up new ones without *.0 on the end:

mediainfo:

Code: Select all

$ locate mediainfo
/usr/lib/libmediainfo.so.0
/usr/lib/libmediainfo.so.0.0.0

Code: Select all

$ sudo ln -s /usr/lib/libmediainfo.so.0 /usr/lib/libmediainfo.so
libzen:

Code: Select all

$ locate libzen
/usr/lib/libzen.so.0
/usr/lib/libzen.so.0.0.0

Code: Select all

$ sudo ln -s /usr/lib/libzen.so.0 /usr/lib/libzen.so
HT1
Posts: 123
Joined: Thu Mar 05, 2015 12:30 pm

Re: Missing MediaInfo

Post by HT1 »

i'm getting this error message in logs about missing mediainfo file, have to fallback on ffmpeg

ums v5.2.0
Win 10 64bits
Qnap TS-212 2x3TB WD Red
Sony Bravia MN (my own conf)
FlyMcDoogal
Posts: 10
Joined: Wed Sep 03, 2014 10:23 pm

Re: Missing MediaInfo

Post by FlyMcDoogal »

Just noticed the same thing here !
User avatar
SubJunk
Lead Developer
Posts: 3705
Joined: Sun May 27, 2012 4:12 pm

Re: Missing MediaInfo

Post by SubJunk »

Do you have MediaInfo installed? We don't bundle it for Linux
blipi
Posts: 3
Joined: Tue Jan 13, 2015 6:42 am

Re: Missing MediaInfo

Post by blipi »

Try:

Code: Select all

sudo apt-get install mediainfo libzen-dev libmediainfo-dev
I also had this problem and solved it by installing those 2 dev packages. Good luck ;)
alberteim
Posts: 2
Joined: Thu Feb 04, 2016 10:19 pm

Re: Missing MediaInfo

Post by alberteim »

Cheers Guys .. I'm running 64bit mint linux and have latest java installed.. for other stuff
I did the mediainfo and libzen stuff and that now I can see the renderer " Android"
on the setup page of UMS. it's registered..
I have had UMS 5.3 and 32bit mint running no probs on another machine and I thought
while I was on holidays to rebuild a pre loved pc and install UMS again on 64bit mint.
I'm running uPnPlay from from playstore on a Samsung Note 3 and it has worked
previously.
I'm running UMS 6.0.0 and it all seems to go but I can't see the ums server and directories
any clues.

Cheers alberteim
Nadahar
Posts: 1990
Joined: Tue Jun 09, 2015 5:57 pm

Re: Missing MediaInfo

Post by Nadahar »

alberteim wrote:Cheers Guys .. I'm running 64bit mint linux and have latest java installed.. for other stuff
I did the mediainfo and libzen stuff and that now I can see the renderer " Android"
on the setup page of UMS. it's registered..
I have had UMS 5.3 and 32bit mint running no probs on another machine and I thought
while I was on holidays to rebuild a pre loved pc and install UMS again on 64bit mint.
I'm running uPnPlay from from playstore on a Samsung Note 3 and it has worked
previously.
I'm running UMS 6.0.0 and it all seems to go but I can't see the ums server and directories
any clues.

Cheers alberteim
Turn off the firewall. If the issue still persists, create a new thread and post debug files as described on top of the page.
alberteim
Posts: 2
Joined: Thu Feb 04, 2016 10:19 pm

Re: Missing MediaInfo

Post by alberteim »

All solved re renderer, I had some java IO issues after trawling thru
the logs and they were solved by downloading a complete ffmpeg
and redoing the UMS config.
Thanks for your hints all is now working fine

Thanks alberteim
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