Can not get external srt subs to view from mac to samsung

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xlon
Posts: 6
Joined: Fri Nov 25, 2016 5:26 am

Can not get external srt subs to view from mac to samsung

Post by xlon »

I am a super noob coming from Plex.
I´ve searched thoroughly through the forum and google to find out what is not working.
I just can not get external srt subs to display on my samsung UE40.
I have blanked out Deactivate Subtitles and blanked the language priority (eng etc). I have blanked both
the boxes where it was possible to specify language.
The only thing remaning specified is Forced Language (eng) and Forced Tags (forced)
I have checked the Force External subtitles (and tried the ASS on and off)

As I´ve said I am a noob and not very knowledgeable when it comes to this so I wonder if someone
could help me.

I´m on Snow Leopard on a mid 2007 imac. Samsung model UE40ES5505
Last edited by xlon on Sat Nov 26, 2016 10:27 am, edited 2 times in total.
Nadahar
Posts: 1990
Joined: Tue Jun 09, 2015 5:57 pm

Re: Can not get external srt subs to view from mac to samsung

Post by Nadahar »

Hi xlon.

You've got to read the problem reporting guidelines a bit more carefully to produce helpful debug files. First of all, start UMS and then choose "Restart in trace mode" from the Logs tab. Once restarted, reproduce the problem (that is, try to play some movies with non-working srt subtitles on the TV in question). Once this is done, pack and upload the debug files.
xlon
Posts: 6
Joined: Fri Nov 25, 2016 5:26 am

Re: Can not get external srt subs to view from mac to samsung

Post by xlon »

Aha, thanks. I'll do it tonight.
xlon
Posts: 6
Joined: Fri Nov 25, 2016 5:26 am

Re: Can not get external srt subs to view from mac to samsung

Post by xlon »

I found it out. Thanks for your help.
Nadahar
Posts: 1990
Joined: Tue Jun 09, 2015 5:57 pm

Re: Can not get external srt subs to view from mac to samsung

Post by Nadahar »

Unless its very embarrasing it's always nice to share what the problem was so that anybody else searching for a similar problem can eliminate that possibility.
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