srt subtitles stopped working a while back

General discussion about Universal Media Server (no support or requests)

NaViTo
Posts: 2
Joined: Tue Sep 17, 2019 11:02 am

Re: srt subtitles stopped working a while back

Post by NaViTo » Fri Sep 20, 2019 4:21 am

Okay, I've finally been able to try version 7.9.0 and these are the results:

In my older Samsung TV (5 or 6 years ago, model UE40H6400AK) the subtitles do not work, neither in Spanish nor in English. They simply do not appear, either using the normal playback option or the "NO TRANSCODING" options. That is the same behavior as with versions 8 and 9.

In my newest Samsung TV (from 1 year ago, model UE49NU7105 LED 4K) the subtitles do work correctly with this version, both Spanish and English. By the way I have to add, that now that I have thought about it, on this TV the subtitles do work with the newest versions of your software (8 and 9). So the problem is only with older Samsung models.

Regards.


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pipin
Posts: 91
Joined: Fri Dec 28, 2012 12:17 am

Re: srt subtitles stopped working a while back

Post by pipin » Sat Sep 21, 2019 4:56 am

https://www.universalmediaserver.com/up ... pipin1.exe
Not working - subtitles

https://www.universalmediaserver.com/up ... pipin2.exe

Does not work at all, both samsungs cant find ums server.

https://www.universalmediaserver.com/up ... pipin3.exe
Not working - subtitles


Thanks for your time, but unfortunately we didn't find the solution yet.

By the way this snapshots install much faster then the 9.0.0 release.
Regards,
Jens
-----------
Devices used with UMS : - Windows 10 PC, Samsung UE32 F4580SS, Samsung UE48H6600

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SubJunk
Lead Developer
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Joined: Sun May 27, 2012 4:12 pm

Re: srt subtitles stopped working a while back

Post by SubJunk » Sun Sep 22, 2019 2:54 pm

Hmm ok, that's a shame. I'll have another look at what else it could be soon.

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pipin
Posts: 91
Joined: Fri Dec 28, 2012 12:17 am

Re: srt subtitles stopped working a while back

Post by pipin » Sun Sep 22, 2019 6:34 pm

SubJunk wrote:
Sun Sep 22, 2019 2:54 pm
Hmm ok, that's a shame. I'll have another look at what else it could be soon.
Thanks for your effort, I'm pretty sure we will find it someday. ;)


And are these snapshots based on 9.0.1?

I wondered why these versions installed faster then the 9.0.0.
Regards,
Jens
-----------
Devices used with UMS : - Windows 10 PC, Samsung UE32 F4580SS, Samsung UE48H6600

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SubJunk
Lead Developer
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Joined: Sun May 27, 2012 4:12 pm

Re: srt subtitles stopped working a while back

Post by SubJunk » Mon Sep 23, 2019 8:39 am

Yes these snapshots are made from the latest unreleased code. It may be hard drive caching making it faster since those files are already there

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SubJunk
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Re: srt subtitles stopped working a while back

Post by SubJunk » Mon Sep 23, 2019 9:38 am

Can you please provide logs from https://www.universalmediaserver.com/up ... 35dafe.exe where you repeat the actions of the previous logs? The video should be the same too if possible.
The reason is because I'm seeing a lot of differences between the 7.6.3 and 9.0.0 logs you posted but most of those are probably unrelated so this should narrow things down

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pipin
Posts: 91
Joined: Fri Dec 28, 2012 12:17 am

Re: srt subtitles stopped working a while back

Post by pipin » Mon Sep 23, 2019 6:52 pm

SubJunk wrote:
Mon Sep 23, 2019 9:38 am
Can you please provide logs from https://www.universalmediaserver.com/up ... 35dafe.exe where you repeat the actions of the previous logs? The video should be the same too if possible.
The reason is because I'm seeing a lot of differences between the 7.6.3 and 9.0.0 logs you posted but most of those are probably unrelated so this should narrow things down
Will do this in the evening (europe time). ;)
Regards,
Jens
-----------
Devices used with UMS : - Windows 10 PC, Samsung UE32 F4580SS, Samsung UE48H6600

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SubJunk
Lead Developer
Posts: 2933
Joined: Sun May 27, 2012 4:12 pm

Re: srt subtitles stopped working a while back

Post by SubJunk » Fri Sep 27, 2019 8:04 pm

*hits refresh every day*

by the way I am very motivated to fix this bug, I try to pick one bug at a time to focus on with UMS and this is my one for now - if I focus on too many at once then they don't get finished

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