My LG TV not playing 2k 265 HDR

Discuss media renderers like Xbox 360, TVs, smartphones, etc.
Post Reply
na13zz
Posts: 4
Joined: Mon Mar 30, 2020 5:04 am

My LG TV not playing 2k 265 HDR

Post by na13zz »

Hi guys,

I have been looking at posts around and have used some of the suggestions to add a few lines in the conf file but i am still not able to play the 2k file. Can you please have a look at it and tell me if i'm missing something. My TV is LG UB830V

This is the conf it's using:

Code: Select all

#----------------------------------------------------------------------------
# Profile for LG LA6200 TVs.
# See DefaultRenderer.conf for descriptions of all the available options.
#

RendererName = LG LA6200
RendererIcon = lg-la6200.png
UserAgentSearch = LGE_DLNA_SDK
#UserAgentAdditionalHeader = X-AV-Client-Info
#UserAgentAdditionalHeaderSearch = LA6200
UpnpDetailsSearch = LG Electronics , LG TV

# Note: There are several similar LG profiles that use the same User-Agent.
# Set loading priority to 1 to prefer this configuration over the others
LoadingPriority = 1

MediaInfo = true
TranscodeAudio = MP3
MaxVideoBitrateMbps = 50
TranscodedVideoFileSize = -1
StreamExtensions = asf,wmv,avi,divx,mp4,m4v,mov,3gp,3g2,mkv,ts,trp,tp,mts,m2ts,vob,mpg,mpeg,mp3,jpg,jpeg,jpe,jps,mpo

TranscodeVideo = MKV-H264-AAC
TranscodeAudio = WAV
MaxVideoBitrateMbps = 80
MaxVideoWidth = 3840
MaxVideoHeight = 2160
SupportedVideoBitDepths = 8,10
H264Level41Limited = false
SeekByTime = false
ChunkedTransfer = true
SubtitleHttpHeader = CaptionInfo.sec
PrependTrackNumbers = true
CharMap = / :
HalveBitrate = true
MediaInfo = true

# Supported video formats:
Supported = f:3gp|3g2 v:h264|mp4 a:aac-lc|he-aac m:video/3gpp
Supported = f:avi v:divx|h263|h264|mjpeg|mp4|mpeg1|mpeg2|vc1|vp6|wmv a:aac-lc|ac3|eac3|he-aac|lpcm|mp3|mpa|wma m:video/avi gmc:0|1
Supported = f:divx v:divx|h263|h264|mjpeg|mp4|mpeg1|mpeg2|vc1|vp6|wmv a:aac-lc|ac3|eac3|he-aac|lpcm|mp3|mpa|wma m:video/x-divx
Supported = f:flv v:h263|h264 a:aac-lc|he-aac|mp3 m:video/x-flv
Supported = f:mkv v:h264|mp4|mpeg4sp|mprg4asp|mpeg1|mpeg2|vc1|vp6|wmv a:aac-lc|ac3|dts|dtshd|eac3|he-aac|lpcm|mp3|mpa|wma m:video/x-mkv
Supported = f:mkv v:h263|h264|h265|mp4|mpeg1|mpeg2|vc1|vp6|wmv a:vorbis m:video/x-mkv n:2
Supported = f:mov v:h263|h264|mjpeg|mp4|mpeg1|mpeg2|vc1|vp6|wmv a:aac-lc|ac3|eac3|he-aac|lpcm|mp3|mpa|wma m:video/quicktime
Supported = f:mp4 v:h264 a:aac-lc|ac3|dts|dtshd|eac3|he-aac|lpcm|mp3|mpa|wma m:video/mp4
Supported = f:mpegps v:mpeg1 a:mpa m:video/mpeg
Supported = f:mpegps v:mpeg2 a:aac-lc|ac3|he-aac|lpcm|mp3|mpa m:video/mpeg2
Supported = f:mpegts v:h264|mp4|mpeg2 a:aac-lc|ac3|dts|dtshd|eac3|he-aac|lpcm|mp3|mpa|wma m:video/vnd.dlna.mpeg-tts
Supported = f:mkv|mp4|mpegts v:h265 a:aac-lc|ac3|dts|dtshd|eac3|he-aac m:video/hevc b:80000000
Supported = f:webm v:vp8|vp9 a:vorbis m:video/webm n:2 b:20000000
Supported = f:wmv|asf v:mp4|vc1|wmv a:mp3|wma|wmapro m:video/x-ms-wmv

# Supported audio formats:
Supported = f:3ga|3g2a a:(?!amr) m:audio/3ga
Supported = f:3ga|3g2a a:amr m:audio/3gpp
Supported = f:ac3 m:audio/vnd.dolby.dd-raw
Supported = f:adts m:audio/vnd.dlna.adts
Supported = f:atrac m:audio/x-sony-oma
Supported = f:flac a:flac m:audio/x-flac n:2
Supported = f:m4a a:(?!alac) m:audio/mp4
Supported = f:mp3 m:audio/mpeg
Supported = f:oga a:vorbis m:audio/ogg n:2
Supported = f:wav m:audio/x-wav
Supported = f:wma a:wma m:audio/x-ms-wma

# Supported subtitles formats:
SupportedExternalSubtitlesFormats = ASS,MICRODVD,SAMI,SUBRIP,TEXT
SupportedInternalSubtitlesFormats = DIVX,ASS,SUBRIP,VOBSUB
User avatar
mik_s
Moderator
Posts: 1115
Joined: Wed Aug 23, 2017 11:03 pm
Location: UK

Re: My LG TV not playing 2k 265 HDR

Post by mik_s »

At first glance it looks mostly ok, you have TranscodeAudio and MaxVideoBitrateMbps in twice though.

can't be much more helpful without logs to see why your file won't play.
Logs are important for us to help, Please follow This Link before asking for support. Just a forum cleaner, Will help if I can but no expert.
na13zz
Posts: 4
Joined: Mon Mar 30, 2020 5:04 am

Re: My LG TV not playing 2k 265 HDR

Post by na13zz »

I have attached the log.
Last edited by na13zz on Tue Mar 31, 2020 8:13 am, edited 1 time in total.
na13zz
Posts: 4
Joined: Mon Mar 30, 2020 5:04 am

Re: My LG TV not playing 2k 265 HDR

Post by na13zz »

mik_s wrote: Mon Mar 30, 2020 5:21 am At first glance it looks mostly ok, you have TranscodeAudio and MaxVideoBitrateMbps in twice though.

can't be much more helpful without logs to see why your file won't play.
I have uploaded the log as per request
User avatar
mik_s
Moderator
Posts: 1115
Joined: Wed Aug 23, 2017 11:03 pm
Location: UK

Re: My LG TV not playing 2k 265 HDR

Post by mik_s »

delete the line

Code: Select all

StreamExtensions = asf,wmv,avi,divx,mp4,m4v,mov,3gp,3g2,mkv,ts,trp,tp,mts,m2ts,vob,mpg,mpeg,mp3,jpg,jpeg,jpe,jps,mpo
StreamExtentions forces streaming of those formats without checking even if they are not supported by your device.
Logs are important for us to help, Please follow This Link before asking for support. Just a forum cleaner, Will help if I can but no expert.
na13zz
Posts: 4
Joined: Mon Mar 30, 2020 5:04 am

Re: My LG TV not playing 2k 265 HDR

Post by na13zz »

mik_s wrote: Tue Mar 31, 2020 8:11 am delete the line

Code: Select all

StreamExtensions = asf,wmv,avi,divx,mp4,m4v,mov,3gp,3g2,mkv,ts,trp,tp,mts,m2ts,vob,mpg,mpeg,mp3,jpg,jpeg,jpe,jps,mpo
StreamExtentions forces streaming of those formats without checking even if they are not supported by your device.
Still facing the issue "the file type is not supported" when i try to play on the tv. I think my TV doesn't have HDR but the movie is.

EDIT: But this time the video tried to load for a bit longer than before but i still get that message. I have also attached the log.
Attachments
ums_dbg.zip
(754.42 KiB) Downloaded 419 times
Post Reply