[SOLVED] Problem for playing some videos

For help and support with Universal Media Server
Forum rules
Please make sure you follow the Problem Reporting Guidelines before posting if you want a reply
Foxprime
Posts: 22
Joined: Sat Sep 09, 2017 1:51 am

Re: Problem for playing some videos

Post by Foxprime »

Thanks, i can wait dont worry. It's Sunday, take your time :D
User avatar
Sami32
Posts: 851
Joined: Mon Apr 11, 2016 5:09 am

Re: Problem for playing some videos

Post by Sami32 »

So, i finally build it: (your new renderer is already include inside it)
https://we.tl/Rd9xR1BB1s (link valid for 7 days)

As already said, it need a clean install to work correctly.
Try with [No transcoding] and [FFmpeg] as already explained.

I hope that this time you will be able to play your media.
Don't forget to joint a new trace log if it doesn't work, thanks.
Foxprime
Posts: 22
Joined: Sat Sep 09, 2017 1:51 am

Re: Problem for playing some videos

Post by Foxprime »

Hello,

Files still cannot be reads.
If i try to open any file in transcode folder it's says "unable to execute the request, return to the main screen"
Affected files display now "0.00kb"
Logs joined

Thanks
Attachments
ums_dbg.zip
(1.06 MiB) Downloaded 644 times
Foxprime
Posts: 22
Joined: Sat Sep 09, 2017 1:51 am

Re: Problem for playing some videos

Post by Foxprime »

Hum... I have never tried version 7 but I have reinstalled your version and it does not work anyway
And some screenshots for version (it's the same number version since the last reinstall)
http://nsa39.casimages.com/img/2017/10/ ... 121058.png
http://nsa39.casimages.com/img/2017/10/ ... 236505.png

Thanks
EDIT: logs joined
Attachments
ums_dbg.zip
(1.06 MiB) Downloaded 652 times
User avatar
Sami32
Posts: 851
Joined: Mon Apr 11, 2016 5:09 am

Re: Problem for playing some videos

Post by Sami32 »

Please, try that build instead:
https://we.tl/6y1ZsTUMj0

Disable "Resume" and "Recently played" in your GUI, just in case.

If it still doesn't work, add this line of code into your new renderer:

Code: Select all

TranscodedVideoFileSize = 1000000000
or that one instead

Code: Select all

TranscodedVideoFileSize = -1
? i really don't know how your renderer will react to a such incorrect signed value.

Sorry for the deleted post, i mistaken your log with an other user log in my editor :oops:
Thank you for your understanding.
Last edited by Sami32 on Thu Oct 12, 2017 6:05 am, edited 2 times in total.
Foxprime
Posts: 22
Joined: Sat Sep 09, 2017 1:51 am

Re: Problem for playing some videos

Post by Foxprime »

No problem,

I tested your 3 ways but no change...

EDIT: log 1 = Your default build
Log 2 = with TranscodedVideoFileSize = 1000000000
Log 3 = TranscodedVideoFileSize = -1
Attachments
ums_dbg3.zip
(306.22 KiB) Downloaded 639 times
ums_dbg2.zip
(616.46 KiB) Downloaded 642 times
ums_dbg1.zip
(565.66 KiB) Downloaded 643 times
User avatar
Sami32
Posts: 851
Joined: Mon Apr 11, 2016 5:09 am

Re: Problem for playing some videos

Post by Sami32 »

Now i'm perplex...

- Can you play some videos at least ? or not even one ?
- Can you transcode some videos ?
- Do your videos play from your USB without using UMS ?

Same error message and a size of zero each time ?

EDIT:
Do using that renderer make any difference ?
Samsung-H6400.conf
(5.75 KiB) Downloaded 791 times
Foxprime
Posts: 22
Joined: Sat Sep 09, 2017 1:51 am

Re: Problem for playing some videos

Post by Foxprime »

- Can you play some videos at least ? or not even one ?
Yes i can play lot of files. Maybe because the concerned file is in 50fps ? But some other files have the same problem and they are not in 50 fps
- Can you transcode some videos ?
I cant open any transcode folder
- Do your videos play from your USB without using UMS ?
After test, I cant play the concerned video on USB too. But with PS3/UMS it's work like a charm. It's why i have open this thread.

The new renderer make no changes

Thanks
Attachments
ums_dbg.zip
(949.93 KiB) Downloaded 654 times
User avatar
Sami32
Posts: 851
Joined: Mon Apr 11, 2016 5:09 am

Re: Problem for playing some videos

Post by Sami32 »

Could you post the advanced MediaInfo logs of 2 similar media, one that work and one that doesn't ?
Go in the "Debug" tab of MediaInfo and select "Advanced mode", then copy/paste or attach the files here.

Can you play some other 50 fps media ? H.265 codec from your USB ?

My renderer play them all, so i cannot reproduce what seem to be specific to Samsung.
Post Reply