Unable to stream 4k

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pettersjoblom
Posts: 3
Joined: Mon Sep 11, 2017 5:19 am

Unable to stream 4k

Post by pettersjoblom » Mon Sep 11, 2017 5:23 am

Hi, i am unable to stream 4k movies via UMS on my Samsung 7 series 4k TV.

Ive attached a ums.dbg
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ums_dbg.zip
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Sami32
Posts: 793
Joined: Mon Apr 11, 2016 5:09 am

Re: Unable to stream 4k

Post by Sami32 » Sun Oct 01, 2017 1:52 pm

Hi,

could you try that build and return feedback ? Thanks.
https://we.tl/uoHIkx1xLB (link valid for 7 days)

Hoping that helped you. In case it doesn't, please, post a new full trace log with this build.

pettersjoblom
Posts: 3
Joined: Mon Sep 11, 2017 5:19 am

Re: Unable to stream 4k

Post by pettersjoblom » Sat Oct 21, 2017 2:32 am

Hi. Im afraid i wasnt able to download the file in time. Could you be so kind to reupload it and ill make sure ill check for updates everyday so i wont miss it again ;)

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Sami32
Posts: 793
Joined: Mon Apr 11, 2016 5:09 am

Re: Unable to stream 4k

Post by Sami32 » Sat Nov 04, 2017 2:14 am

Hi,

1) Are you able to play any HEVC (H.265) media at all, with direct streaming or transcoded streaming ?
From your renderer, browse into your #-TRANSCODE-# sub-folder, then select [No transcoding] and check if it play. That is the direct streaming.
Then select [FFmpeg] and check if it play. That is the transcoded streaming.

2) Do "The Dark Knight Rises 4K Ultra HD" play fine ?

pettersjoblom
Posts: 3
Joined: Mon Sep 11, 2017 5:19 am

Re: Unable to stream 4k

Post by pettersjoblom » Sun Nov 05, 2017 3:08 am

I was able to play [No transcoding] fine without any problems, but [FFmpeg] did not work.

Must mention that i didnt get a chance to try your build as it wasnt available for download.

How can i add subtitles when i need to use No Transcoding?



Ive added a new debug file, because ive formated since the last time.
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ums_dbg.zip
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Sami32
Posts: 793
Joined: Mon Apr 11, 2016 5:09 am

Re: Unable to stream 4k

Post by Sami32 » Sun Nov 05, 2017 1:54 pm

Thanks, i will wait your answers to my 2 questions before posting a new build to test.

Under [No transcoding] you will find the different options with subtitle.

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Sami32
Posts: 793
Joined: Mon Apr 11, 2016 5:09 am

Re: Unable to stream 4k

Post by Sami32 » Mon Nov 06, 2017 2:49 am

I checked at your log, and you get a subtitles issue that should be open into a separate thread. Usually @Valib is the one working on subtitles issues. Your PGS subtitles are not handled because FFmpeg fail as the filtergraph used is incorrect.

As soon as i'll know about your H.265 direct play status, as it seem that you are not able to transcode ANY media, and "The Dark Knight Rises 4K Ultra HD" play case, as it was not used in your last log, i'll make a new build for you ;)

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