Can't disable subtitles
Posted: Tue Apr 24, 2018 5:36 am
This has been an ongoing issue for me and I've tried many combinations of things to fix it. Including all mentioned in this thread.
Despite all this no matter what I put in the fields on 'subtitles settings' and checking 'disable subtitles' they still persist when streaming to my smart TVs.
This always happens when using files with optional subtitle tracks so there are no external files I can remove. Also neither TV recognises that subtitles are running so I can't turn them off at their end either. At my wits end now so really hoping that I'm missing something. The actions I completed to make the log file was just playing a file on the TV and observing that the subtitles were still on. All help appreciated! Thanks.
Despite all this no matter what I put in the fields on 'subtitles settings' and checking 'disable subtitles' they still persist when streaming to my smart TVs.
This always happens when using files with optional subtitle tracks so there are no external files I can remove. Also neither TV recognises that subtitles are running so I can't turn them off at their end either. At my wits end now so really hoping that I'm missing something. The actions I completed to make the log file was just playing a file on the TV and observing that the subtitles were still on. All help appreciated! Thanks.