Can't Rewind/Fast Forward and Please Check Internet Connection

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Taylor3112
Posts: 1
Joined: Sun Sep 02, 2018 10:10 pm

Can't Rewind/Fast Forward and Please Check Internet Connection

Post by Taylor3112 » Sun Sep 02, 2018 10:28 pm

Hey,

I recently just installed Universal Media Server and I am having a couple of issues.

1. I can't rewind or fast forward when watching video on my Samsung TV, when I click the buttons to do so it does nothing. I can do it sometimes on my PS4 but it takes a couple presses of the button to actually get it to rewind/fast forward.

2. It does not play media the first time I try play it. Almost every time I try play a file I have to click it a couple times for the file to start playing, or it will say something along the lines of Please Check Your Internet Connection (Samsung TV) or Cannot Play Media (PS4). It ends up working in the end though.

My TV, PS4, and PC are all connected through Ethernet cables and my average internet speed is around 37- 38 Megabits/ps download and 8 - 9.5 Megabits/ps upload speed. The version of UMS I am using is 7.3.0.

Any help fixing these issues would be appreciated greatly. :)

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squadjot
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Joined: Fri Jun 01, 2012 4:24 am

Re: Can't Rewind/Fast Forward and Please Check Internet Connection

Post by squadjot » Mon Sep 03, 2018 1:08 am

Friendly note: Please make sure you follow the Problem Reporting Guidelines before posting if you want a reply

mik_s
Posts: 33
Joined: Wed Aug 23, 2017 11:03 pm

Re: Can't Rewind/Fast Forward and Please Check Internet Connection

Post by mik_s » Wed Sep 05, 2018 2:35 am

I have a Samsung smart TV (UE46F6400) and had similar problems with rewind/fast forward which i found out was a limitation of the TV when watching something that has been transcoded, but would work fine with supported formats.

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SubJunk
Lead Developer
Posts: 2738
Joined: Sun May 27, 2012 4:12 pm

Re: Can't Rewind/Fast Forward and Please Check Internet Connection

Post by SubJunk » Sat Sep 08, 2018 3:32 pm

As squadjot said, we need logs

Stormm3d
Posts: 1
Joined: Wed Sep 12, 2018 7:26 am

Re: Can't Rewind/Fast Forward and Please Check Internet Connection

Post by Stormm3d » Wed Sep 12, 2018 12:51 pm

Sorry, how do I access my logs? I have the same problem.

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SubJunk
Lead Developer
Posts: 2738
Joined: Sun May 27, 2012 4:12 pm

Re: Can't Rewind/Fast Forward and Please Check Internet Connection

Post by SubJunk » Wed Sep 12, 2018 2:23 pm

Instructions are in the Problem Reporting Guidelines link at the top of the page

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