External Subtitles Error

For help and support with Universal Media Server
Forum rules
Please make sure you follow the Problem Reporting Guidelines before posting if you want a reply
Post Reply
snipie
Posts: 10
Joined: Sat Nov 16, 2019 6:13 pm

External Subtitles Error

Post by snipie »

I recently updated UMS to play 4k files and now all the movies that have external SUBS folders and .sub subtitles give me an error "An Unexpected Error Ocured" and will not allow playback. If I open the TRANSCODE folder and play raw files it works, so its a config issue with subtitles I think. I have included the logs. Thanks to anyone that can help me fix this. Oh and if I remove the SUBS folder it will play.
Attachments
ums_dbg.zip
(125.48 KiB) Downloaded 260 times
snipie
Posts: 10
Joined: Sat Nov 16, 2019 6:13 pm

Re: External Subtitles Error

Post by snipie »

I am able to run these same files on my Nvidia Shield TV on another TV. I am using Kodi to access UMS
snipie
Posts: 10
Joined: Sat Nov 16, 2019 6:13 pm

Re: External Subtitles Error

Post by snipie »

I rolled back a few version to 7.6.2 and the everything seems to be working now. I might try saving the config file and using it in the latest version to see how that works, but for now all the files that never worked do work and 4k is working.
Post Reply