UMS stopped transcoding subtitles

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wado729
Posts: 3
Joined: Sat Mar 21, 2020 9:07 pm

Re: UMS stopped transcoding subtitles

Post by wado729 » Sat Mar 21, 2020 9:09 pm

I have a Samsung Q6 and the subtitles work in 9.0.1, 9.1, and 9.2. But they dont work in 9.3.
Also, HDR works on those previous versions but not on 9.3. I am on mac and I will try the CONF file you uploaded and report back.

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SubJunk
Lead Developer
Posts: 3016
Joined: Sun May 27, 2012 4:12 pm

Re: UMS stopped transcoding subtitles

Post by SubJunk » Wed Mar 25, 2020 1:15 pm

We eagerly await progress on this. Our attempted fix made it into 9.3.1 by the way

wado729
Posts: 3
Joined: Sat Mar 21, 2020 9:07 pm

Re: UMS stopped transcoding subtitles

Post by wado729 » Thu Mar 26, 2020 6:15 pm

After more testing on my Samsung Q6 sometimes UMS plays it file using FFMPEG or it uses another encoder. It's random on which one it uses. I haven't changed priority in the progream

When FFMPEG plays the file
The file explorer shows the true size of the file i.e. 62GB
There is a HDR notification in the bottom left screen
The video plays in beautiful HDR
Subtitles don't work

When another encoder plays (i assume MEncoder because that is 2nd on the list)
File explore says the size is approx 900kb
There is no HDR notification on the bottom left
The video plays much darker with less quality
Subtitles work, and they appear in front of the character talking.

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SubJunk
Lead Developer
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Joined: Sun May 27, 2012 4:12 pm

Re: UMS stopped transcoding subtitles

Post by SubJunk » Fri Mar 27, 2020 3:22 pm

Can you please upload logs reproducing that? Ideally we would also have logs from 9.2 to compare

wado729
Posts: 3
Joined: Sat Mar 21, 2020 9:07 pm

Re: UMS stopped transcoding subtitles

Post by wado729 » Sun Mar 29, 2020 1:32 pm

I can do the logs, I have a bunch of free time these days lol. Can you explain to me specifically what you want to see? Which versions? Which codecs? etc.

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mik_s
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Joined: Wed Aug 23, 2017 11:03 pm
Location: UK

Re: UMS stopped transcoding subtitles

Post by mik_s » Sun Mar 29, 2020 2:26 pm

Just follow the link in the red section above. Best to restart UMS before doing the logs though to limit anything unrelated to your problem.
Logs are important for us to help, Please follow This Link before asking for support. Just a forum cleaner, Will help if I can but no expert.

jkwu
Posts: 5
Joined: Sat Jan 30, 2016 2:34 am

Re: UMS stopped transcoding subtitles

Post by jkwu » Sat Apr 04, 2020 7:29 pm

nouse wrote:
Thu Mar 05, 2020 11:45 am
Dear all,

i didnt recognize when this behaviour changed, but subtitles are not working properly anymore.

Here is what i checked:
- UMS and Java are up to date on my Win10 1909
- VLC plays the file with matching subtitles correctly on my PC, without manually pointing VLC to the subtitle file
- commented out all subtitle settings in my renderer config to make sure that UMS is forced to transcode the subtitles
- in my Samsung tv file browser, the file is listed with an {Unknown Subtitles] tag
- this is what i found in the debug log:

TRACE 2020-03-05 00:36:58.221 [HTTPv2 Request Worker 21] net.pms.formats.FormatFactory Matched format ASS to "E:\AKB48\Videos\Test\140812 AKBINGO! ep301 [720p.h265.mini].ass"
TRACE 2020-03-05 00:36:58.225 [HTTPv2 Request Worker 21] net.pms.dlna.DLNAResource End of analysis for E:\AKB48\Videos\Test
TRACE 2020-03-05 00:36:58.225 [HTTPv2 Request Worker 21] net.pms.dlna.DLNAResource Subtitles "140812 AKBINGO! ep301 [720p.h265.mini].ass" aren't valid for streaming to [TV] Samsung 8 Series (55)

where did i mess up?
I have same problem with this issue.
But my render is Sony Home Theatre System (BDV-N8100W)
Some file in file browser, I'll see the {Unknown Subtitles] tag
And some file which has embedded subtitle will use the embedded subtitle first, not external subtitle.
Even I choose to use the external subtitle first.
In my test, it worked well with 7.9 .
From version 8.0 to 9.3.1, I have the same issue on subtitle.

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SubJunk
Lead Developer
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Joined: Sun May 27, 2012 4:12 pm

Re: UMS stopped transcoding subtitles

Post by SubJunk » Thu May 21, 2020 11:12 am

I've made an issue for that on our tracker at https://github.com/UniversalMediaServer ... ssues/2052

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