Philips 2013 - 42pfl4508 - SSA Subtitle Problem

[lokillo_20]

Hi Everyone! First, sorry for my English, I speak in Spanish

I have a philips 2013 render and i create this profile basing on user manual downloaded in the philips website that describe all the formats supported (the Philips profile that include UMS doesn't work for me):


UserAgentSearch = IPI/1.0 UPnP/1.0 DLNADOC/1.50

Video=true
Audio=true
Image=true
SeekByTime=true
TranscodeVideo=MPEGTS-H264-AAC
TranscodeAudio=LPCM
DefaultVBVBufSize=true
MuxH264ToMpegTS=true
MuxDTSToMpeg=false
WrapDTSIntoPCM=false
MuxLPCMToMpeg=false
MaxVideoBitrateMbps=30
MaxVideoWidth = 1920
MaxVideoHeight = 1080
H264Level41Limited=true
MimeTypesChanges=audio/wav=audio/L16|video/mp4=video/mpeg
DLNALocalizationRequired=true
TranscodeExtensions=
StreamExtensions=mp4,mkv

# For Bravia TVs and Sony Bluray players
ForceJPGThumbnails=false

MediaInfo = false
CreateDLNATreeFaster = true
# [Supported video formats]:
# Here we declare support (or lack) of DTS (here, none of the entries declare dts as a supported audio codec)
Supported = f:mpegps v:mpeg1|mpeg2|mp4|h264 a:aac|aac-he|mpeg1|mpeg2 m:video/mpeg
Supported = f:mpegts v:mpeg2|mp4|h264 a:aac|aac-he|mpeg1|mpeg2 m:video/mpeg
Supported = f:avi|divx v:mp4|divx a:mp3|lpcm|wma|aac|aac-he m:video/x-divx gmc:0
Supported = f:mp4 v:mp4|h264 a:aac|aac-he|wma m:video/mp4 n:2
Supported = f:mkv v:mp4|h264 a:mpeg1|mpeg2|aac|aac-he m:video/mkv n:2


# [Supported audio formats]:
Supported = f:wav a:dts|lpcm n:6 s:48000 m:audio/wav
Supported = f:wav n:2 s:48000 m:audio/wav
Supported = f:mp3 n:2 m:audio/mpeg
# Apple lossless not supported
Supported = f:aac n:2 a:(?!alac).+ m:audio/x-m4a
Supported = f:wma n:2 m:audio/x-ms-wma
Supported = f:atrac n:2 m:audio/x-oma
# [Supported image formats]
Supported = f:jpg m:image/jpeg
Supported = f:png m:image/png
Supported = f:gif m:image/gif
Supported = f:tiff m:image/tiff

SupportedSubtitlesFormats = ASS


Well, i took the Vizio's profile render for do my own Phlips's profile (There are a lot of things to improve but the video it's OK), I have a problem with the subtitles, i use *.ssa format because it's only that my philips accept for media servers, I was using Serviio and i had a lot of problems with video issues (like freezing) and the profiles for serviio are very difficult to customise but the subtitles works fine.

As you can see my TV supports many formats and that makes it almost unnecessary transcode (normaly i used mp4 or mkv format for movies nothing more), the video streaming works fine but somehow the subtitle does not appear.

I read a lot and i try change the subtitle priority, audio/subtitle, mark/unmark embedded style in everyone Video file engines and change the order of these.

I decided not upload the debug log because doesn't show anything about my problem.

Thanks!

I forget! The language Spanish doesn't work!

[valib]

If I am right your tv doesn't support streaming external subtitles and Serviio also is hardcoding them. So the option

Code: Select all

SupportedSubtitlesFormats = ASS

is not working for you and must be deleted.
Also when you use

Code: Select all

MediaInfo = false

the following

Code: Select all

Supported =

options are not taken into consideration. If you want to precise which media will be streamed you should delete

Code: Select all

StreamExtensions=mp4,mkv

and make MediaInfo=true.

[lokillo_20]

Well, the final version of the profile is this:

#----------------------------------------------------------------------------
# Profile for Vizio Smart TV.
# See PS3.conf for a description of all possible configuration options.
#

RendererName=Vizio Smart TV
RendererIcon=viziosmarttv.png
UserAgentSearch = IPI/1.0 UPnP/1.0 DLNADOC/1.50

Video=true
Audio=true
Image=true
SeekByTime=true
TranscodeVideo=MPEGTS-H264-AAC
TranscodeAudio=LPCM
DefaultVBVBufSize=true
MuxH264ToMpegTS=true
MuxDTSToMpeg=false
WrapDTSIntoPCM=false
MuxLPCMToMpeg=false
MaxVideoBitrateMbps=30
MaxVideoWidth = 1920
MaxVideoHeight = 1080
H264Level41Limited=true
MimeTypesChanges=audio/wav=audio/L16|video/mp4=video/mpeg
DLNALocalizationRequired=true
TranscodeExtensions=
StreamExtensions=

# For Bravia TVs and Sony Bluray players
ForceJPGThumbnails=false

MediaInfo = true
CreateDLNATreeFaster = true
# [Supported video formats]:
# Here we declare support (or lack) of DTS (here, none of the entries declare dts as a supported audio codec)
Supported = f:mpegps v:mpeg1|mpeg2|mp4|h264 a:aac|aac-he|mpeg1|mpeg2 m:video/mpeg
Supported = f:mpegts v:mpeg2|mp4|h264 a:aac|aac-he|mpeg1|mpeg2 m:video/mpeg
Supported = f:avi|divx v:mp4|divx a:mp3|lpcm|wma|aac|aac-he m:video/x-divx gmc:0
Supported = f:mp4 v:mp4|h264 a:aac|aac-he|wma m:video/mp4 n:2
Supported = f:mkv v:mp4|h264 a:mpeg1|mpeg2|aac|aac-he m:video/mkv n:2


# [Supported audio formats]:
Supported = f:wav a:dts|lpcm n:6 s:48000 m:audio/wav
Supported = f:wav n:2 s:48000 m:audio/wav
Supported = f:mp3 n:2 m:audio/mpeg
# Apple lossless not supported
Supported = f:aac n:2 a:(?!alac).+ m:audio/x-m4a
Supported = f:wma n:2 m:audio/x-ms-wma
Supported = f:atrac n:2 m:audio/x-oma
# [Supported image formats]
Supported = f:jpg m:image/jpeg
Supported = f:png m:image/png
Supported = f:gif m:image/gif
Supported = f:tiff m:image/tiff


Now the transcode doesn't work, but if i add "SupportedSubtitlesFormats = ASS" works again but without subtitle as happening.

I leave two images take it from user manual, one is the subtitles formats supported and the other is the formats supported that i use more often, mp4 and mkv.

Thanks! a lot!

[valib]

I don't understand what do you mean that transcode doesn't work. Please follow the instruction at viewtopic.php?f=9&t=556 and try to play video with external .ass subtitles with and without "SupportedSubtitlesFormats = ASS". Then send both debug logs. Thanks

[lokillo_20]

Here's the two debugs files!


Thanks for helping!

[valib]

UMS is correctly sending to TV that subtitles are present but TV doesn't respond that. You can try to set

Code: Select all

SupportedSubtitlesFormats = ASS
UseClosedCaption = true

and test again. If it not work there is a problem that Philips implemented subtitles support in a way UMS doesn't support.

[lokillo_20]

Not work ;(

Thanks for your time!

[lokillo_20]

I was using Serviio and i had a lot of problems with video issues (like freezing) and the profiles for serviio are very difficult to customise but the subtitles works fine.

It's Exactly that happens to me, I talk with philips's technical service and was told that the user's manual says it supports DLNA subtitles but in reality it does not work, it's a scam, that until this day could not be resolved.

Best Regards!

[SubJunk]

If you can provide us logs from 5.0.0-a1 then we might be able to improve support for your TV