Problem to play .mkv files on Panasonic DMP-BDT500

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justpassthrough
Posts: 3
Joined: Sat Jul 18, 2015 9:16 am

Problem to play .mkv files on Panasonic DMP-BDT500

Post by justpassthrough »

I have 2 renders : Panasonic DMP-BDT500 and Panasonic Viera ST60,
Above 2 renders in UMS V.4.3.1 was working perfectly to paly .mkv files.

But after I update the UMS software to the newer version (include V.5.2.1), 2 renders always occur the same error in some .mkv file.
Error Message "ffmpeg.exe has a return code of 1! Maybe an error occurred..." displayed in the log then process stopped.

Following list the problem file media info and debug log attchment for you reference,

General
Unique ID : 175256681451739972973547208399498934804 (0x83D93586044D1D4691D36E9917D27A14)
Complete name : D:\Movie\星際效應 Interstellar.2014\星際效應 Interstellar.2014.mkv
Format : Matroska
Format version : Version 4 / Version 2
File size : 15.1 GiB
Duration : 2h 49mn
Overall bit rate : 12.8 Mbps
Movie name : RARBG.COM - Interstellar.2014.1080p.BluRay.x264.DTS-RARBG
Encoded date : UTC 2015-03-15 00:26:21
Writing application : mkvmerge v7.7.0 ('Six Voices') 64bit built on Feb 28 2015 23:39:33
Writing library : libebml v1.3.1 + libmatroska v1.4.2

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : [email protected]
Format settings, CABAC : Yes
Format settings, ReFrames : 4 frames
Codec ID : V_MPEG4/ISO/AVC
Duration : 2h 49mn
Bit rate : 11.5 Mbps
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 23.976 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.231
Stream size : 13.1 GiB (86%)
Title : Interstellar.2014.1080p.BluRay.x264.DTS-RARBG
Writing library : x264 core 144 r2525M 40bb568
Encoding settings : cabac=1 / ref=4 / deblock=1:-2:-2 / analyse=0x3:0x113 / me=umh / subme=7 / psy=1 / psy_rd=1.00:0.15 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-3 / threads=40 / lookahead_threads=8 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=2 / b_bias=0 / direct=3 / weightb=1 / open_gop=0 / weightp=2 / keyint=250 / keyint_min=25 / scenecut=40 / intra_refresh=0 / rc_lookahead=50 / rc=abr / mbtree=1 / bitrate=11500 / ratetol=1.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / vbv_maxrate=31250 / vbv_bufsize=31250 / nal_hrd=none / filler=0 / ip_ratio=1.40 / aq=1:1.00
Language : English
Default : No
Forced : No

Audio
ID : 2
Format : DTS
Format/Info : Digital Theater Systems
Mode : 16
Format settings, Endianness : Big
Codec ID : A_DTS
Duration : 2h 49mn
Bit rate mode : Constant
Bit rate : 1 509 Kbps
Channel(s) : 6 channels
Channel positions : Front: L C R, Side: L R, LFE
Sampling rate : 48.0 KHz
Bit depth : 24 bits
Compression mode : Lossy
Stream size : 1.78 GiB (12%)
Title : Interstellar.2014.1080p.BluRay.x264.DTS-RARBG
Language : English
Default : Yes
Forced : No

Text
ID : 3
Format : UTF-8
Codec ID : S_TEXT/UTF8
Codec ID/Info : UTF-8 Plain Text
Language : English
Default : No
Forced : No

Menu
00:00:00.000 : :Chapter 01
00:09:35.283 : :Chapter 02
00:17:12.281 : :Chapter 03
00:25:00.707 : :Chapter 04
00:35:45.101 : :Chapter 05
00:42:16.825 : :Chapter 06
00:50:19.558 : :Chapter 07
00:54:47.784 : :Chapter 08
00:58:59.369 : :Chapter 09
01:06:14.971 : :Chapter 10
01:17:28.018 : :Chapter 11
01:25:31.960 : :Chapter 12
01:34:31.957 : :Chapter 13
01:46:14.659 : :Chapter 14
01:55:34.510 : :Chapter 15
02:02:14.327 : :Chapter 16
02:12:56.802 : :Chapter 17
02:20:53.778 : :Chapter 18
02:35:12.052 : :Chapter 19
02:43:59.830 : :Chapter 20
Attachments
ums_dbg.zip
(56.23 KiB) Downloaded 353 times
Last edited by justpassthrough on Sun Jul 19, 2015 6:15 pm, edited 2 times in total.
User avatar
valib
Developer
Posts: 699
Joined: Fri Feb 08, 2013 3:11 am

Re: Problem to play .mkv files on Panasonic DMP-BDT500

Post by valib »

The problem is in external subtitles file which the ffmpeg is unable to parse. They may be corrupted or so. Can you send this subtitles here to check what is wrong?
justpassthrough
Posts: 3
Joined: Sat Jul 18, 2015 9:16 am

Re: Problem to play .mkv files on Panasonic DMP-BDT500

Post by justpassthrough »

Here is the subtitle of Interstellar.2014.cht.srt in attahcment for you check ,
and I am curious why it just occur the error in the newer version UMS (like V. 5.2.1) ,but play successful in V.4.3.1.
Attachments
星際效應 Interstellar.2014.cht.rar
(54.02 KiB) Downloaded 339 times
Last edited by justpassthrough on Sun Jul 19, 2015 11:57 pm, edited 2 times in total.
User avatar
valib
Developer
Posts: 699
Joined: Fri Feb 08, 2013 3:11 am

Re: Problem to play .mkv files on Panasonic DMP-BDT500

Post by valib »

Thanks for the info. The subs file looks good. Can you try to go back to the UMS V.4.3.1 play the same file and send the log? I would like to realize if the problem is the FFmpeg version or there is something bad in our code. Thanks.
justpassthrough
Posts: 3
Joined: Sat Jul 18, 2015 9:16 am

Re: Problem to play .mkv files on Panasonic DMP-BDT500

Post by justpassthrough »

Here is the debug log of V.4.3.1 play same file and same external subtitle sucessfully,
Please kindly check and see what's going wrong with the newer version....
Thanks a lot!
Attachments
ums_dbg_v431.zip
(28.38 KiB) Downloaded 315 times
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