[Solved] Samsung 48" UE48JU6400W cannot show subtitles

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elric13
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Joined: Wed Sep 09, 2015 6:26 pm

[Solved] Samsung 48" UE48JU6400W cannot show subtitles

Post by elric13 »

ums_dbg.zip
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I have been using universal media server since long with my old 40" Samsung TV to watch series and movies from my laptop. No problem with subtitles then. Recently i upgraded to a 2015 model (Samsung 48" UE48JU6400W). This TV refuses to show subtitles with the media server,while it does show them when i use usb. I have tried every setting i could find on the faq, but with no result. I noticed that my tv is not included in the renderer folder of the UMS program files. Maybe this is the reason?
While trying to see what is wrong i opened the samsung no.tv conf. file and the it was changed with a conf file of my model. However while the first conf file has many settings, the second does not. I am not sure if this is any relevant.

Anyway i am stuck and i could really use your help! I use UMS Version 5.2.2.

I am attaching the debug log for extra info.
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squadjot
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Re: Samsung 48" UE48JU6400W cannot show subtitles

Post by squadjot »

I had the same problem: viewtopic.php?f=9&t=3874

Try this:

In the .conf change/add following

Code: Select all

1. Add
UseClosedCaption = true

2. Change 
Supported = f:avi|mkv       m:video/x-matroska
elric13
Posts: 9
Joined: Wed Sep 09, 2015 6:26 pm

Re: Samsung 48" UE48JU6400W cannot show subtitles

Post by elric13 »

I am sorry but i am not so knowledgeable about all this, so may i ask how to change the .conf ? And which .conf do you mean and how to find it?
In fact i had seen your topic and the solutions, before i post my own, but when i accordingly tried to modify the conf file of the tv (Samsung-NotCD.conf), access was denied.
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squadjot
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Re: Samsung 48" UE48JU6400W cannot show subtitles

Post by squadjot »

Ok, i edited your .conf
Hope it works, It's far from perfect, the transcoding part still doesent work.

You must replace the existing .conf ..it should be located in "C:\ProgramData\UMS\renderers" <--
[TV]UE48JU6400-059246.conf.zip
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elric13
Posts: 9
Joined: Wed Sep 09, 2015 6:26 pm

Re: Samsung 48" UE48JU6400W cannot show subtitles

Post by elric13 »

Many thanks man, i believe it's working now! :D

If something else shows up, i''ll get back here, but most files i tested seem to play well with subtitles on!

Thanks again and keep up the good work all of you!
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SubJunk
Lead Developer
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Re: Samsung 48" UE48JU6400W cannot show subtitles

Post by SubJunk »

This is going into the next release, good work guys :)
gazi099
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Joined: Sat Nov 28, 2015 3:30 am

Re: [Solved] Samsung 48" UE48JU6400W cannot show subtitles

Post by gazi099 »

I am still unclear on how do i find Samsung-NotCD.conf and make recommended changes.
can someone please give me step by step details on the TV itself of picture guide on how to resolve this symptom.
would really appreciate the help

thank in advance
Wolfgan
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Joined: Fri Feb 08, 2013 12:33 am

Re: [Solved] Samsung 48" UE48JU6400W cannot show subtitles

Post by Wolfgan »

gazi099 wrote:I am still unclear on how do i find Samsung-NotCD.conf and make recommended changes.
can someone please give me step by step details on the TV itself of picture guide on how to resolve this symptom.
would really appreciate the help

thank in advance
Conf files should be worked server side (not at the TV). You may follow the guidelines in here http://www.universalmediaserver.com/faq ... erSupport1
-- UMS serving PS3, WDTV, Samsung H6400 + J5500 and Kalemsoft renderers! (no video transcoding but remuxing accepted :D )
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