File Not Playable Error

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valib
Developer
Posts: 699
Joined: Fri Feb 08, 2013 3:11 am

Re: File Not Playable Error

Post by valib »

It seems that the video is correctly parsed but for some reason not supported by your TV. Do you have problem only with this video or with others?
paulv
Posts: 6
Joined: Wed May 09, 2018 1:21 pm

Re: File Not Playable Error

Post by paulv »

Others as well, including files with the same settings as the one in question.

I found some other formats and tried them as well. All save one also didn't work. I've attached the mediainfo output for both the broken files and the working one.

Anything else I can do to help? Are there sample files on https://samples.ffmpeg.org/ that you're specifically interested in?
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mediainfo-test-output.zip
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User avatar
valib
Developer
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Joined: Fri Feb 08, 2013 3:11 am

Re: File Not Playable Error

Post by valib »

I found the TV specification at https://www.displayspecifications.com/en/model/fa451282 and it should support all formats you described as not working. So now it is only about testing which format is working and which is not and updating the TV.conf. To play not working videos you can go to the TRANSCODE folder and try to play them via FFmpeg or TSmuxeR.
paulv
Posts: 6
Joined: Wed May 09, 2018 1:21 pm

Re: File Not Playable Error

Post by paulv »

Just to make sure it supports the formats it says it supports, I loaded the files I've been testing with over USB and they played without a problem. I also tried those files through another DLNA server and they worked. I've got packet captures for both sessions but I haven't had a chance to take an in-depth look at them.
ratkiley
Posts: 3
Joined: Wed Apr 08, 2015 4:06 pm

Re: File Not Playable Error

Post by ratkiley »

valib wrote: Mon Apr 23, 2018 10:13 am From yor log I see that your Roku TV is not properly recognised. In your custom file you should change the "UserAgentSearch" to

Code: Select all

UserAgentSearch = Roku/6000X-7
I went down that same road, while assuming that the Roku-TV8.conf was a good, working, up-to-current-Roku-specifications configuration file, but from weeks of my testing, none of the MP4 nor MKV videos played as they should have, all failed with the same timeout after clocking for a while pretending to try to load the video (while connecting to my Roku using the Roku-TV8.conf). Transcoding worked every time, but that defeats the purpose of having a reliable, working configuration file.

So, I dug a little deeper and wrote a new configuration file to match the Roku Developer Documentation specifications that describe which audio and video codecs, file types, and closed captioning formats are supported by all Roku TVs, and also most Roku Streaming Players (Roku OS version 8.1).

https://sdkdocs.roku.com/display/sdkdoc ... eo+Support
https://support.roku.com/article/228844 ... ease-notes

Similarly, I had to write my own configuration file for UMS the last time I bought a blu-ray player, for the same reason (none of the configuration files matched my player's specifications / abilities).

This is an untested configuration file written purely based on Roku's documentation / specifications. Their documentation says all their Roku TV's and most Roku Streaming Players will be updated to the same Roku OS 8.1 software (with the same video / audio capabilities). This configuration file will match a User Agent: "Roku/6000X-7" as my Roku TV returns. I am curious how this works with your Roku TV/device.
Roku-TV.conf
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jhonmartin692
Posts: 7
Joined: Wed Apr 13, 2022 6:08 am

Re: File Not Playable Error

Post by jhonmartin692 »

paulv wrote: Tue May 15, 2018 3:07 am Just to make sure it supports the formats it says it supports, I loaded the files I've been testing with over USB and they played without a problem. I also tried those files through another DLNA server and they worked. I've got packet captures for both sessions but I haven't had a chance to take an in-depth look at them.
It's always a relief when a devices says it supports a certain file format and it actually does. I'm glad to hear that the file formats it says it supports actually work when tested. I also appreciate that you took the time to test it with another DLNA server. It's good to know that it's compatible with other devices and services.
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