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"An unexpected error" on Samsung MU6500
Posted: Mon Sep 25, 2017 3:15 pm
by havocxtreme
Hello.
Recently bought a new TV, the Samsung UHD TV Curved UN55MU6500 and having trouble getting UMS to work on it. I get a "an unexpected error" when playing with or without transcoding.
I have attached a trace log.
Your help is greatly appreciated.
Re: "An unexpected error" on Samsung MU6500
Posted: Tue Sep 26, 2017 4:09 pm
by Sami32
Hello,
could you try this build and take the time to give feedback ? (need a clean install to be fully efficient)
Thank you for your understanding.
https://we.tl/gOizwpLG2m (link valid for 7 days)
Hoping that helped you.
Re: "An unexpected error" on Samsung MU6500
Posted: Sat Sep 30, 2017 3:03 pm
by havocxtreme
I will try and get back to you as soon as I can. Thank you for your help.
Re: "An unexpected error" on Samsung MU6500
Posted: Mon Oct 02, 2017 3:27 pm
by havocxtreme
Sami32 wrote: ↑Tue Sep 26, 2017 4:09 pm
could you try this build and take the time to give feedback ? (need a clean install to be fully efficient)
Hi Sami32, I uninstalled the old one and ran a clean install of the attached setup.
Unfortunately same error.
I should note, that I just ran the default setup and didn't do any configuration other than pointing to the video folder.
Either way, thanks for your help.
Re: "An unexpected error" on Samsung MU6500
Posted: Mon Oct 02, 2017 11:30 pm
by Sami32
Hi havocxtreme,
Sorry, but i'll need a new trace log with the build that i posted for you.
- Did you get that error with ALL your videos, or some are still able to play correctly ? (MP4, WMV, TS...)
- Are you able to play music ?
- Are you able to see images, pictures ?
Thank you for your understanding.
EDIT:
If you didn't choose to hide the "Transcode" folder in your "Navigation/Share Settings" tab, you should be able to browse from your TV into the #--TRANSCODE--# folder.
From there, you should select
[No transcoding] and report what happen, and do the same with
[FFmpeg] and the following lines.
Here are 3 others renderer's configuration file to test: (rename them to
Samsung-6series.conf and put/replace it into your UMS "renderers" sub folder.
1)
2)
3)
Re: "An unexpected error" on Samsung MU6500
Posted: Tue Oct 03, 2017 12:45 am
by Sami32