File Not Playable Error
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File Not Playable Error
I have one Roku TV up and running from my custom file I found in another thread, with this second Roku TV I have tried the default renderer, and the custom renderer that works for my other Roku TV, but I get the below error. What do I need to change so this TV is capable of streaming? (Also attached are the logs)
File not playable
An unexpected problem (but not server timeout or HTTP error) has been detected)
UMS ERROR ->File not playable
An unexpected problem (but not server timeout or HTTP error) has been detected)
Re: File Not Playable Error
From yor log I see that your Roku TV is not properly recognised. In your custom file you should change the "UserAgentSearch" to
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UserAgentSearch = Roku/6000X-7
Re: File Not Playable Error
I should make the line read like so:
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UserAgentSearch = Roku/DVP-6.|Roku/DVP-7.|Roku/6000X-7
Re: File Not Playable Error
I'm getting the same error. My device is sending and then . I added both to renderers/Roku-8TV.conf, so it looks like . It looks like it sends the DVP string when it requests the icon and 6000x-7 when it requests the video file.
Under system info for my TV it says. It's a TCL 55R617 with the latest firmware.
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User-Agent: Roku/DVP-8.2 (308.02E04133A)
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user-agent: Roku/6000X-7
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UserAgentSearch = Roku/DVP-6.|Roku/DVP-7.|Roku/6000X-7|Roku/DVP-8.2
Under system info for my TV it says
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Roku TV: 7120X
Re: File Not Playable Error
Please send the log after you made the changes to the Roku.conf
Re: File Not Playable Error
So this is odd. On a lark I tried running UMS inside a fresh docker container. The only packages installed were openjdk-8-jre and its dependencies, ie just enough to run UMS. I also copied the config file and a test video from my real UMS setup (as well as Roku-TV8.conf). When I ran the containerized instance of UMS...everything worked. I guess there is a library or something installed on my real setup that is causing the problems, but there's nothing obvious that I can find that would cause that.
I attached the two different debug logs as well as the config file on the off chance that there is some clue in them.
I attached the two different debug logs as well as the config file on the off chance that there is some clue in them.
- Attachments
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- UMS-debug.zip
- (42.44 KiB) Downloaded 588 times
Re: File Not Playable Error
Please don't mix two different tests into one message. It is confusing. If you test UMS in different environments you should send two logs following the rules written in red above otherwise we are lost. We need to know if the renderer is recognized properly and what is its setting which is the basic point.
Re: File Not Playable Error
![Embarrassed :oops:](./images/smilies/icon_redface.gif)
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- UMS-debug-working.zip
- (23.58 KiB) Downloaded 585 times
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- UMS-debug-broken.zip
- (19.73 KiB) Downloaded 538 times
Re: File Not Playable Error
In the working debug.log I see which means that MediaInfo is not correctly installed so all video is going to be transcoded. That is why the video is working on the TV.
In your not working log I see that the video"Last.Week.Tonight.With.John.Oliver.S05E10.HDTV.x264-UAV.mkv" is correctly parsed as supported and streamed to the TV. If TV says that the video format is not playable than that there is something wrong in the line which means that there is set a format either video or audio which is not supported by your TV for this particular video. It would be nice to see the MediaInfo output for this video.
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WARN 2018-05-10 06:39:35.340 [main] Error loading libzen: Unable to load library 'zen': Native library (linux-x86-64/libzen.so) not found in resource path ([file:/home/paulv/ums-7.0.1/update.jar, file:/home/paulv/ums-7.0.1/ums.jar])
TRACE 2018-05-10 06:39:35.342 [main]
java.lang.UnsatisfiedLinkError: Unable to load library 'zen': Native library (linux-x86-64/libzen.so) not found in resource path ([file:/home/paulv/ums-7.0.1/update.jar, file:/home/paulv/ums-7.0.1/ums.jar])
at com.sun.jna.NativeLibrary.loadLibrary(NativeLibrary.java:303)
at com.sun.jna.NativeLibrary.getInstance(NativeLibrary.java:427)
at com.sun.jna.NativeLibrary.getInstance(NativeLibrary.java:369)
at net.pms.dlna.MediaInfo.<clinit>(MediaInfo.java:54)
at net.pms.dlna.LibMediaInfoParser.<clinit>(LibMediaInfoParser.java:38)
at net.pms.configuration.RendererConfiguration.isUseMediaInfo(RendererConfiguration.java:2121)
at net.pms.configuration.RendererConfiguration.init(RendererConfiguration.java:1111)
at net.pms.configuration.RendererConfiguration.<init>(RendererConfiguration.java:975)
at net.pms.configuration.RendererConfiguration.<init>(RendererConfiguration.java:943)
at net.pms.configuration.RendererConfiguration.loadRendererConfigurations(RendererConfiguration.java:254)
at net.pms.PMS.init(PMS.java:568)
at net.pms.PMS.createInstance(PMS.java:1058)
at net.pms.PMS.main(PMS.java:1218)
INFO 2018-05-10 06:39:35.342 [main] Loading MediaInfo library
ERROR 2018-05-10 06:39:35.344 [main] Error loading MediaInfo library: Unable to load library 'mediainfo': Native library (linux-x86-64/libmediainfo.so) not found in resource path ([file:/home/paulv/ums-7.0.1/update.jar, file:/home/paulv/ums-7.0.1/ums.jar])
TRACE 2018-05-10 06:39:35.344 [main]
java.lang.UnsatisfiedLinkError: Unable to load library 'mediainfo': Native library (linux-x86-64/libmediainfo.so) not found in resource path ([file:/home/paulv/ums-7.0.1/update.jar, file:/home/paulv/ums-7.0.1/ums.jar])
at com.sun.jna.NativeLibrary.loadLibrary(NativeLibrary.java:303)
at com.sun.jna.NativeLibrary.getInstance(NativeLibrary.java:427)
at com.sun.jna.Library$Handler.<init>(Library.java:179)
at com.sun.jna.Native.loadLibrary(Native.java:569)
at net.pms.dlna.MediaInfo$MediaInfoDLL_Internal.<clinit>(MediaInfo.java:87)
at net.pms.dlna.MediaInfo.<init>(MediaInfo.java:219)
at net.pms.dlna.LibMediaInfoParser.<clinit>(LibMediaInfoParser.java:38)
at net.pms.configuration.RendererConfiguration.isUseMediaInfo(RendererConfiguration.java:2121)
at net.pms.configuration.RendererConfiguration.init(RendererConfiguration.java:1111)
at net.pms.configuration.RendererConfiguration.<init>(RendererConfiguration.java:975)
at net.pms.configuration.RendererConfiguration.<init>(RendererConfiguration.java:943)
at net.pms.configuration.RendererConfiguration.loadRendererConfigurations(RendererConfiguration.java:254)
at net.pms.PMS.init(PMS.java:568)
at net.pms.PMS.createInstance(PMS.java:1058)
at net.pms.PMS.main(PMS.java:1218)
INFO 2018-05-10 06:39:35.344 [main] Make sure you have libmediainfo and libzen installed
In your not working log I see that the video"Last.Week.Tonight.With.John.Oliver.S05E10.HDTV.x264-UAV.mkv" is correctly parsed as supported and streamed to the TV. If TV says that the video format is not playable than that there is something wrong in the line
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f:mkv v:divx|h264|mjpeg|mp4|mpeg1|mpeg2|vp6|wmv a:aac-lc|he-aac|ac3|eac3|lpcm|mp3|wma m:video/x-matroska
Re: File Not Playable Error
Here's the mediainfo output for that file.
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mediainfo.txt
- (3.69 KiB) Downloaded 645 times