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Can't launch UMS

Posted: Mon Jan 07, 2019 9:56 pm
by Trippitaka
Hi, I can't follow the usual guidlines for a support query for obvious reasons, given my subject title.

I installed UMS a few days ago and there was no problem with it.... but on that day alone. Ever since then I haven't been able to start UMS on my PC. I think that it is supposed to automatically connect when I start my PC. It doesn't, in fact. If I go looking for the .exe in the installation folder and click that then a dialogue box pops up asking me to choose a .conf file, (presumably it's looking for my profile?) If I navigate to the installation folder there are three .conf files there already, which are UMS.conf, VirtualFolders.conf and Web.conf. I have tried each of these in turn and with each one first it asks me to choose a language, then I am treated to the Universal Media Server Loading splash screen and that's as far as it goes. The splash screen just stays there and the software doesn't load.

I would appreciate some guidance. On that first day I did go through the whole set up process, choosing folders and settings, etc and it then streamed perfectly to my PS4, but I've gotten nothing since then.

Many thanks,
Paul

Re: Can't launch UMS

Posted: Tue Jan 08, 2019 5:06 pm
by atamariya
Go to the installation directory using command line and try launching the JAR directly.

Code: Select all

java -jar ums-6.7.5-SNAPSHOT-jar-with-dependencies.jar 
You can paste the output here for further troubleshooting.

Re: Can't launch UMS

Posted: Tue Jan 08, 2019 6:26 pm
by Trippitaka
Thanks for the reply, but I really don't know what that means. Are you saying I should open a Command prompt?

Re: Can't launch UMS

Posted: Wed Jan 09, 2019 4:44 pm
by atamariya
Trippitaka wrote: Tue Jan 08, 2019 6:26 pm Thanks for the reply, but I really don't know what that means. Are you saying I should open a Command prompt?
Yes.

Re: Can't launch UMS

Posted: Tue Jan 15, 2019 8:49 am
by adaga
Hello,

Did you get your problem solved, @Trippitaka?