Hi,
I'm having the same issue with subtitles transcoding. At the moment, I'm using UMS 13.8.1, just updated from 13.8.0 but nothing changed.
My guess is that they stopped working after an update. For a couple of months I didn't play a specific mkv file, in the meantime I'm pretty sure that I did updates and yesterday, when I tried it, the subtitles were missing.
The mkv file with subtitles issues is transcoded because the sounds codec is DTS, which is not supported.
The TV is a Panasonic GX-810 with the following configuration for subtitles:
Code: Select all
# SUPPORTED SUBTITLES TAGS
SupportedExternalSubtitlesFormats = MICRODVD,SUBRIP,TEXT
SupportedInternalSubtitlesFormats = MICRODVD,SUBRIP,TEXT
StreamSubsForTranscodedVideo = true
I enabled debug logging, where I see that the subtitle file is properly identified and loaded. Despite that, it's not displayed.
I attached the log file but I'm also posting some log snippets here too:
Code: Select all
Matched format MKV to "E:\Filme\The planets\The Planets 2019 S01E05 Into the Darkness Ice Worlds.mkv"
Adding audio from the database: Id: 0, Language Code: eng, Audio Track Title From Metadata: DTS-HD Master Audio / 2.0 / 48 kHz / 1703 kbps / 16-bit, Audio Codec: DTS HD, Bitrate: 1702704, Channels: 2, Sample Frequency: 48000 Hz
Adding subtitles from the database: Embedded, id: 0, type: SUBRIP, lang: eng, default: false, forced: false
Adding subtitles from the database: Embedded, id: 1, type: PGS, subtitles track title from metadata: SDH, lang: eng, default: false, forced: false
Adding subtitles from the database: External, type: SUBRIP, lang: ro, externalFile: E:\Filme\The planets\The Planets 2019 S01E05 Into the Darkness Ice Worlds.srt, external file character set: ISO-8859-2, default: false, forced: false
Searching for external subtitles for The Planets 2019 S01E05 Into the Darkness Ice Worlds.mkv
Looking for an audio track with language "eng" for "The Planets 2019 S01E05 Into the Darkness Ice Worlds.mkv"
Matched audio track: Id: 0, Language Code: eng, Audio Track Title From Metadata: DTS-HD Master Audio / 2.0 / 48 kHz / 1703 kbps / 16-bit, Audio Codec: DTS HD, Bitrate: 1702704, Channels: 2, Sample Frequency: 48000 Hz
Looking for subtitles with the highest priority from eng, und
Returning subtitles with priority External, type: SUBRIP, lang: ro, externalFile: E:\Filme\The planets\The Planets 2019 S01E05 Into the Darkness Ice Worlds.srt, external file character set: ISO-8859-2, default: false, forced: false: {}
Forcing external subtitles track for "The Planets 2019 S01E05 Into the Darkness Ice Worlds.mkv": External, type: SUBRIP, lang: ro, externalFile: E:\Filme\The planets\The Planets 2019 S01E05 Into the Darkness Ice Worlds.srt, external file character set: ISO-8859-2, default: false, forced: false
File "The Planets 2019 S01E05 Into the Darkness Ice Worlds.mkv" will not be streamed because it is not supported by the renderer 50GX800_Series
Final verdict: "The Planets 2019 S01E05 Into the Darkness Ice Worlds.mkv" will be transcoded with engine "FFmpeg Video" with mime type "video/x-matroska"
Adding "The Planets 2019 S01E05 Into the Darkness Ice Worlds.mkv" to transcode folder for engine: "FFmpeg Video"
Matched format SubRip to "E:\Filme\The planets\The Planets 2019 S01E05 Into the Darkness Ice Worlds.srt"
End of analysis for E:\Filme\The planets
Checking whether the external subtitles format SUBRIP is supported by the renderer
External subtitles format "SUBRIP" failed to match support line f:mkv v:h264|h265|mpeg1|mpeg2|mp4 a:aac-main|ac3|eac3|he-aac|mp3|vorbis m:video/x-matroska
Reading SupportedExternalSubtitlesFormats: "MICRODVD,SUBRIP,TEXT" (default: "")
But did match a format in the SupportedExternalSubtitlesFormats renderer configuration setting
Matched support line f:mkv v:h264|h265|mpeg1|mpeg2|mp4 a:aac-main|ac3|eac3|he-aac|mp3|vorbis m:video/x-matroska
External subtitles "The Planets 2019 S01E05 Into the Darkness Ice Worlds.srt" can be streamed to 50GX800_Series