my PS4 won't show on UMS

[asd487]

I've been using UMS for years, just a few months ago, my PS4 won't show on UMS anymore
I think it's some IPs issues but i can't figure it out. I'm just not good at PC setting.
I miss watching my films on PS4 media player so bad. Pls help me
I tried use the latest version UMS but it doesn't work either, so i back to the old one which easier to use for me
here's the log, thanks so much

ums_dbg_2023-11-12-03-00.zip

(74.42 KiB) Downloaded 224 times

[mik_s]

Something on your computer or router may have changed so that your renderers are no longer on the same subnet as your computer.

In the past having a VPN could confuse UMS and it thinks it is a valid network interface to use but it appears to be using the physical adaptor.

Code: Select all

net.pms.network.HTTPServer Using address /113.254.xx.xxx found on network interface: name:eth7 (Intel(R) Ethernet Connection (2) I219-V)

I know little about networking but the IP of your computer does not look right, it is 113.254.xx.xxx but I would expect it to be something like 192.168.x.x
It almost looks like the computer is directly connected to the internet. Have you set DMZ in your router? I vaguely remember this assigns a WAN IP address to your computer instead of a LAN address.

[asd487]

And I found that my PS4’s IP is start with 192
I’m confused

I’m not quite sure what is DMZ lol

[mik_s]

It might be called other things but I know it as DMZ on an old router I had. It means De-Militarised Zone from what I remember.
It puts a computer in a separate area on the local network so you don't need to use port forwarding, but exposes it to the outside network.

Seeing as your PS4's IP is 192.168.x.x then that is the reason it is not showing UMS as your computer is using 113.254.xx.xxx

I don't know why your computer is using that IP but it is probably something in your router. It could be related to DHCP or DMZ but not sure.
Hopefully if you look though the settings you will see something. Maybe even resetting to factory defaults will fix it.

It also may have something to do with your region as I have heard the internet is fairly controlled there and this might the default of the router, but is just a guess.

[asd487]

I'm form HK, hopefully the internet here is more free than in china (for now).
Thanks for you quickly respond, maybe I have to figure out the modem and router problem for a few days LOL

[boss]

There is something wrong with your network setup.
Your PS4 has an IP of 192.168.68.104 and using the gateway (Router LAN address) of 192.168.68.1
That seems normal.
But... Your computer has an IP address of 113.254.xx.xxx which is HGC Global Communications in Hong Kong which is most likely your ISP.
That is definitely not correct.
Your computer should be on the same subnet as the LAN IP of your router (like the PS4). EG: 192.168.68.*

It could be some setup in your router or perhaps your computer network adapter has a manual setup and not setup to get an IP by DHCP from your router.

Assuming you are using windows, can you:
1. Bring up a DOS Command Prompt on your computer.
2. Type in: ipconfig /all
3. Post the results here.

[mik_s]

@boss just edited your post to hide the full IP just in case. I noticed it was HGC too that is why I thought the computer was directly exposed to the internet.

[mik_s]

Just had my internet go down so was looking at my router's settings to see why and saw this in the firewall section.

DMZ.jpg (27.51 KiB) Viewed 9727 times

See if you can find anything similar in yours and make sure it is turned off.

[asd487]

There is something wrong with your network setup.
Your PS4 has an IP of 192.168.68.104 and using the gateway (Router LAN address) of 192.168.68.1
That seems normal.
But... Your computer has an IP address of 113.254.xx.xxx which is HGC Global Communications in Hong Kong which is most likely your ISP.
That is definitely not correct.
Your computer should be on the same subnet as the LAN IP of your router (like the PS4). EG: 192.168.68.*

It could be some setup in your router or perhaps your computer network adapter has a manual setup and not setup to get an IP by DHCP from your router.

Assuming you are using windows, can you:
1. Bring up a DOS Command Prompt on your computer.
2. Type in: ipconfig /all
3. Post the results here.

oh..thanks for helping,
here's the results (but in chinese lol)

Code: Select all

Microsoft Windows [版本 10.0.19045.3693]
(c) Microsoft Corporation. 著作權所有，並保留一切權利。

C:\Users\user>ipconfig /all

Windows IP 設定

   主機名稱 . . . . . . . . . . . . .: DESKTOP-P4VSK3V
   主要 DNS 尾碼  . . . . . . . . . .:
   節點類型 . . . . . . . . . . . . .: 混合式
   IP 路由啟用 . . . . . . . . . . . : 否
   WINS Proxy 啟用 . . . . . . . . . : 否

不明的介面卡 區域連線:

   媒體狀態 . . . . . . . . . . . . .: 媒體已中斷連線
   連線特定 DNS 尾碼 . . . . . . . . :
   描述 . . . . . . . . . . . . . . .: Phantom TAP-Windows Adapter V9
   實體位址 . . . . . . . . . . . . .: 00-FF-70-7E-79-74
   DHCP 已啟用 . . . . . . . . . . . : 是
   自動設定啟用 . . . . . . . . . . .: 是

乙太網路卡 乙太網路:

   連線特定 DNS 尾碼 . . . . . . . . :
   描述 . . . . . . . . . . . . . . .: Intel(R) Ethernet Connection (2) I219-V
   實體位址 . . . . . . . . . . . . .: D4-5D-64-24-C7-97
   DHCP 已啟用 . . . . . . . . . . . : 是
   自動設定啟用 . . . . . . . . . . .: 是
   連結-本機 IPv6 位址 . . . . . . . : fe80::621c:47ba:3a85:bc0c%17(偏好選項)
   IPv4 位址 . . . . . . . . . . . . : 113.25x.xx.xxx(偏好選項)
   子網路遮罩 . . . . . . . . . . . .: 255.255.240.0
   租用取得 . . . . . . . . . . . . .: 2023年11月17日 21:09:37
   租用到期 . . . . . . . . . . . . .: 2023年11月19日 0:09:35
   預設閘道 . . . . . . . . . . . . .: 113.25x.xx.x
   DHCP 伺服器 . . . . . . . . . . . : 10.17.8.43
   DHCPv6 IAID . . . . . . . . . . . : 248798564
   DHCPv6 用戶端 DUID. . . . . . . . : 00-01-00-01-26-5F-C4-C1-D4-5D-64-24-C7-97
   DNS 伺服器 . . . . . . . . . . . .: 210.3.59.72
                                       210.3.59.79
   NetBIOS over Tcpip . . . . . . . .: 啟用

乙太網路卡 區域連線* 1:

   媒體狀態 . . . . . . . . . . . . .: 媒體已中斷連線
   連線特定 DNS 尾碼 . . . . . . . . :
   描述 . . . . . . . . . . . . . . .: IPvE Adapter
   實體位址 . . . . . . . . . . . . .: 00-FF-71-DB-BF-37
   DHCP 已啟用 . . . . . . . . . . . : 是
   自動設定啟用 . . . . . . . . . . .: 是

C:\Users\user>

[asd487]

Just had my internet go down so was looking at my router's settings to see why and saw this in the firewall section.
DMZ.jpg

See if you can find anything similar in yours and make sure it is turned off.

I'm using TP-LINK Deco M5.
The internet settings are set by a mobile app but i can't find anything like DMZ.
I tried type in the IP on browser and can't get through the login page to have some setting