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Re: Vizio Smart TVs

Posted: Thu Feb 27, 2014 6:09 pm
by Ranger187
Thanks DeFlanko, I feel that if people OFFER testing as much as they complain, we will resolve issues. My Sony BDP fix is proof of that.

Ok, here's the first test. I will have to replicate/repeat it because I got fed up and closed it down, and I think UMS flushes the logs when you do that. Each time I hit stop after a file started playing for a little. And at the end of each test FULLY EXITED PMS and RESTARTED THE APPLICATION.

SEE THIS PAGE FOR MOVIES: 13 AND 28 info: viewtopic.php?f=5&t=487&start=40#p9074

Test 1 log = Not uploaded
Test 2 log = UPLOADED
Test 3 log =UPLOADED
Test 4 log = UPLOADED
Test 5 log =UPLOADED


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Test 1:
======

1. Navigated to C:\Users\Rick\Downloads and played: "7.mov" which took about 15 seconds to even play when I pressed it. (The log will show this I hope).
2. Navigates to C:\Users\Rick\Downloads\-=VIDEOS=-\ and this is when it memory dumps and craps out the SECOND I go from page 1 (of 3) to page 2. It's attempting to PLAY every file and is stuck on the first one (I'm assuming because it's saying: "Serving Armistice"....

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Test 2:
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NO SETTINGS CHANGED
====================

1. Navigated to C:\Users\Rick\Downloads and had to go to page 2 and played: "7.mov" which took about 2 minutes and 25 seconds to even state it was playing But this time it just sat with a black screen when it showed it was playing on the TV.

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Test 3:
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NO SETTINGS CHANGED
====================

1. Navigated to C:\Users\Rick\Downloads and had to go to page 2 and played: "7.mov" which took about 2 minutes and 10 seconds to even state it was playing, around 2:45 it started PHYSICALLY playing (I could see it).
2. I changed to page 1 and that sat for minutes. I gave up counting at this point. <----------------MAJOR ISSUE. THIS HAPPENS ALL THE TIME GOING FROM ONE PAGE TO ANOTHER.
3. Navigated to C:\Users\Rick\Downloads\-=VIDEOS=- and again it starts indexing and locks up. It won't display the page until it indexes the first page. <---------MAJOR ISSUE
4. Navigated to E:\-=VIDEOS=- and played 13 and waited for minutes before it started playing. <--- It seems 2 minutes 30 seconds is common here.
4a. Stopped playing 13 and hit play on 28. This time it took nearly 4 minutes roughly. <--------------WHAT THE EFFFFFFFF
5. I hit stop (I hit stop always) and it again froze the tv. At this point I came into the other room and stopped UMS and attached the log.

Test 4:
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ADDED: ChunkedTransfer=true
====================

1. Navigated to C:\Users\Rick\Downloads and and played: "7.mov" <---- Took forever again.
2. Navigated to C:\Users\Rick\ and it locks up and won't show the page for a while so I exit out of the TV DLNA and go back in.
3. Navigated to E:\-=VIDEOS=- and played 13 and it played almost INSTANTLY <-------- CHUNKED?
4a. Stopped playing 13 and hit play on 28. This time it took nearly 4 minutes roughly. <--------------WHAT THE EFFFFFFFF
5. I hit stop (I hit stop always) and it again froze the tv. At this point I came into the other room and stopped UMS and attached the log.




Test 5:
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REMOVED: IgnoreTranscodeByteRangeRequests=true (SEEMS THIS DOES WORSE AS A WHOLE REMOVED!)
====================

1. Navigated to C:\Users\Rick\Downloads and and played: "7.mov" <---- It played a little faster.
2. Navigated to C:\Users\Rick\ and it locks up and won't show the page for a while so I exit out of the TV DLNA and go back in.
3. Navigated to E:\-=VIDEOS=- and played 28 and after about 10-20 minutes (you'll see massive errors) and it showed the playing but it took another 2-5 minutes to play!
4. Cycled the power on the TV, went back in.
5. Navigated to E:\-=VIDEOS=- and played 13 which took around 2-4 minutes to play.

Re: Vizio Smart TVs

Posted: Thu Feb 27, 2014 7:41 pm
by Ranger187
Test 5 log attached.

PLEASE GO THROUGH ALL 4 TEST LOGS THOROUGHLY as I spent nearly 2 hours waiting for all the stupid files to play.

I'll await your reply and suggestions.

Thanks everyone! Let's get this resolved.

Re: Vizio Smart TVs

Posted: Thu Feb 27, 2014 7:50 pm
by Ranger187
The 3 attachments are to show what it does on the TV.

Photo1.jpg = When it "starts" playing but hasn't played yet. This is normally after a few minutes.

Photo2.jpg = When it's actually playing.


Photo3.jpg = When I press play, and it just sits there waiting before it does what Photo1.jpg shows.

Re: Vizio Smart TVs

Posted: Sat Mar 08, 2014 6:55 am
by Ranger187
Bump....

Re: Vizio Smart TVs

Posted: Sat Mar 08, 2014 7:01 am
by DeFlanko
When it comes to triaging error logs and getting into application errors i have to defer to the development team and Subjunk.

Ranger, you have provided some excellent logging and descriptive steps on what is happening -- in a side note, i wish other forum members spent that same energy on testing like you have. :)

id like to also add did you make a github issue ticket for this as well?

Re: Vizio Smart TVs

Posted: Sat Mar 08, 2014 7:28 am
by Ranger187
No sir, I haven't. Because usually they are resolved by now. If you could provide me with the details on where to do that, I'd gladly do so!

Re: Vizio Smart TVs

Posted: Sat Mar 08, 2014 11:20 am
by Ranger187

Re: Vizio Smart TVs

Posted: Sat Mar 08, 2014 11:31 am
by DeFlanko
yeah for more elaborate code based fixes its best to track that stuff in GitHub... better visibility..

Re: Vizio Smart TVs

Posted: Tue Mar 11, 2014 10:00 pm
by SubJunk
Hi guys, thanks for all the effort and logs. I'll be able to help with this in a few days since at the moment I don't have a way to test the program, I'm waiting for a break-in period on a new TV to be over

Re: Vizio Smart TVs

Posted: Fri Mar 21, 2014 5:24 am
by Ranger187
And thank you for helping the Vizio users to get a more useful option.

Can't wait to get this to work like TvMobili does for my tv.. I'm loyal to UMS, so I'll stick with it until we win this battle. ;)