valib wrote:It may happen but users have always the choice to download the latest FFmpeg version and test it to simply click on the FFmpeg link at the About page. Maybe we should somewhere in the Wiki or Help mention that option. We are not professionals so to take care of the product is not our daily job and when users find out the problem we are grateful for any suggestion. When the FFmpeg version works in our environment it doesn't mean that it should work for all users.
what if they don't know about ffmpeg issues like you do? or the wiki doesn't help , it certainly not something anyone thinks about, sometimes its hard to figure out the source of the problem.
theres nothing in the faq explaining possible problems. there are no error numbers that we can use to search the forum or the faq.
those BSOD that windows gets, at least there's an hex number to help us out.
the ums log only had the line ffmpeg returned an error of 1 check the log.
that's after even thinking there might be something wrong with :
1. the file itself?
2. the network?
3. the nas?
4. the tv?
5. the computer that is needed to run ums?
6. ums it self? sh*t i have to look in the log again??!!
7. something else?
so you see, a simple thing on screen with a message or error code reminding us that the forum is there in case of problems would be way more helpfull than wasting our time looking for a needle in a hay stack of problems.
simply put, catch possible errors from the programs ums needs and do something with them instead of just logging them. then come up with error numbers ums can display to HELP US , then write them down in the faq, the wiki, the forum, everywhere. give us solutions.
Simple things for the common mortal, not developpers who know the ins and outs of their program.
this is to help YOU GUYS out when YOU forget things. when you can't test everything. Or when one of your files doesn't work on the miriad of possible configurations out there.
that is more helpfull than arguin against me for something you should be doing anyway.
Good day sir, i'm done.