Search found 5 matches

by NaViTo
Thu Jan 02, 2025 5:12 am
Forum: Help and Support
Topic: External Subtitles not displaying (Samsung TV)
Replies: 23
Views: 23912

Re: Subtitles not displaying

Sorry, don't have logs for the the other versions I tried, but I can share the log from version 13.10.1 playing a file with external subs that are working on this version and didn't worked in the newer v14 versions. I attached the file following the "How to ask support" instructions, I hope it helps ...
by NaViTo
Tue Dec 31, 2024 11:45 am
Forum: Help and Support
Topic: External Subtitles not displaying (Samsung TV)
Replies: 23
Views: 23912

Re: Subtitles not displaying

Ok, here's my experience with this problem, in case it could help. I have an old Samsung TV (maybe 7-8 years old, I can't remeber exactly) and external subtitles worked perfectly with version 13.8.0 that I used until a few days ago. Then I decided to update the software to the latest version and the ...
by NaViTo
Wed Jan 22, 2020 5:51 am
Forum: Announcements
Topic: Version 9.2.0 released
Replies: 5
Views: 32829

Re: Version 9.2.0 released

Well something went really wrong with this new version and my TV Samsung UE49NU7105, now 90% of my files doesn't play, my TV give an error and skip to the next one, which give an error and skips to the next one, and so on. My only option is to go to the Transcoding folder and select the No ...
by NaViTo
Fri Sep 20, 2019 4:21 am
Forum: General Discussion
Topic: [Solved] srt subtitles stopped working a while back
Replies: 46
Views: 98836

Re: srt subtitles stopped working a while back

Okay, I've finally been able to try version 7.9.0 and these are the results:

In my older Samsung TV (5 or 6 years ago, model UE40H6400AK) the subtitles do not work, neither in Spanish nor in English. They simply do not appear, either using the normal playback option or the "NO TRANSCODING" options ...
by NaViTo
Tue Sep 17, 2019 11:14 am
Forum: General Discussion
Topic: [Solved] srt subtitles stopped working a while back
Replies: 46
Views: 98836

Re: srt subtitles stopped working a while back

I just registered on the forum to say I have exactly the same problem, my spanish subtitles stopped working on my Samsung TVs since version 8.0.0. The english subtitles work well, but everytime I try a file with external srt spanish subtitles the video plays but there are no subtitles on the screen ...