Search found 36 matches

by sdabrams3
Thu Sep 23, 2021 12:36 pm
Forum: Help and Support
Topic: Re: Version 10.12.0 released
Replies: 3
Views: 2901

Re: Version 10.12.0 released

Subjunk,

Here is the requested log files your were requesting. Thanks for looking into this issue.
ums_dbg_2021-09-21-18-29.zip
(255.63 KiB) Downloaded 401 times
Scott
by sdabrams3
Wed Sep 22, 2021 12:35 pm
Forum: Announcements
Topic: Version 10.12.0 released
Replies: 9
Views: 27394

Re: Version 10.12.0 released

Subjunk, Version 10.12.0 has regressed for my as my Samsung Q900T thumbnails and titles are both wrong. It was working under 10.10.1 but now it seems to have regressed. Scott Abrams Sorry to hear about the regression, please provide logs so we can see why that is happening https://www.universalmedi...
by sdabrams3
Sun Sep 19, 2021 6:06 pm
Forum: Announcements
Topic: Version 10.12.0 released
Replies: 9
Views: 27394

Re: Version 10.12.0 released

Subjunk,

Version 10.12.0 has regressed for my as my Samsung Q900T thumbnails and titles are both wrong. It was working under 10.10.1 but now it seems to have regressed.

Scott Abrams
by sdabrams3
Mon Aug 23, 2021 4:22 pm
Forum: Help and Support
Topic: [Solved] Samsung Q9 series issues
Replies: 45
Views: 29407

Re: [Solved] Samsung Q9 series issues

Worked with on both Samsung tv models - thanks for the update
by sdabrams3
Fri Aug 20, 2021 12:48 am
Forum: Help and Support
Topic: [Solved] Samsung Q9 series issues
Replies: 45
Views: 29407

Re: [Solved] Samsung Q9 series issues

Subjunk,

Thanks for posting 10.10 will test it out tonight and let you know on both my Q800T and Q900TS.

Thank you
Scott
by sdabrams3
Mon Aug 16, 2021 11:29 am
Forum: Help and Support
Topic: [Solved] Samsung Q9 series issues
Replies: 45
Views: 29407

Re: Samsung Q9 series issues

Subjunk,

When will 10.9.1 be release with this support?

Scott
by sdabrams3
Tue Aug 10, 2021 12:07 pm
Forum: Help and Support
Topic: [Solved] Samsung Q9 series issues
Replies: 45
Views: 29407

Re: Samsung Q9 series issues

Subjunk, This build will potentially be better at notifying renderers about updates to content, including thumbnail updates. Please test it https://www.universalmediaserver.com/up ... a70df1.exe I can confirm with my Samsung Q800T and Q900T models that the tumbnail support is much better! It did tak...
by sdabrams3
Thu Jul 29, 2021 1:28 pm
Forum: Help and Support
Topic: [Solved] Samsung Q9 series issues
Replies: 45
Views: 29407

Re: Samsung Q9 series issues

I have not looked too much into your logs as this is not an area I know much about, but with some extra logging in this version I can see that of the 6 videos played, 3 were marked as fully played and the other 3 marked as not fully played. If you are still seeing no change to the thumbnails then i...
by sdabrams3
Wed Jul 28, 2021 3:16 pm
Forum: Help and Support
Topic: Samsung Q800T & Q900TS (wrong thumbnails)
Replies: 2
Views: 1418

Re: Samsung Q800T & Q950TS (wrong thumbnails)

If the thumbnails are wrong even after a reinstall then it is your TV that is caching them. See if there is an option to delete history in your TVs options. For my old F series Samsung there is an option in the smart features menu called "clear viewing history" Thanks for your reply - how...
by sdabrams3
Fri Jul 23, 2021 9:12 am
Forum: Help and Support
Topic: Samsung Q800T & Q900TS (wrong thumbnails)
Replies: 2
Views: 1418

Samsung Q800T & Q900TS (wrong thumbnails)

Support group, Both my Samsung Q800T and Q050TS display incorrect tumbnails within the UMS folders; have tried cleaning up the cashe and deleting and reinstalling the software yet both TVs seem to have the thumbnails somehow cashed within them or I have some residual version of UMS located on my com...