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[Solved] UMS 9.0.1 won't open
Posted: Tue Oct 22, 2019 11:39 am
by Jenner
Hi,
I was running an older version of UMS (7.9) but I was having problems accessing my video's folder after I updated my laptop to OSX Catalina, so I decided to update UMS to a newer version to see if that will fix that problem, but after I downloaded UMS 9.0.1 it just won't open. It shows a system warning saying that the app is damaged and can't be opened and it should be moved to the trash.
If you could help that would be awesome, thanks.
Jenner
PD: Sorry if my English was bad. If you need more info I will happily provide it.
Re: UMS 9.0.1 won't open
Posted: Tue Oct 22, 2019 12:20 pm
by Nadahar
If I'm not mistaken, this error message is for as a general "won't run" message by Apple. It can actually mean that the file is damaged, but most often it simply means that the developer didn't pay ransom to Apple to that they would "approve and sign" the software.
Thus, you must probably choose between disabling or eluding "Gatekeeper", or just stick to software that has paid Apple for approval. That basically means software that somebody earns money on, either through license sales or ads, so that they can use some of the money they earn to pay Apple protection money.
You can read more about it by searching online or here:
https://macreports.com/app-is-damaged-a ... trash-fix/
Re: UMS 9.0.1 won't open
Posted: Tue Oct 22, 2019 2:28 pm
by Jenner
Nadahar wrote: ↑Tue Oct 22, 2019 12:20 pm
If I'm not mistaken, this error message is for as a general "won't run" message by Apple. It can actually mean that the file is damaged, but most often it simply means that the developer didn't pay ransom to Apple to that they would "approve and sign" the software.
Thus, you must probably choose between disabling or eluding "Gatekeeper", or just stick to software that has paid Apple for approval. That basically means software that somebody earns money on, either through license sales or ads, so that they can use some of the money they earn to pay Apple protection money.
You can read more about it by searching online or here:
https://macreports.com/app-is-damaged-a ... trash-fix/
Thanks for your answer.
I performed the steps in order to disable the Gatekeeper and then I tried to open the app and got the same problem.
- Captura de Pantalla 2019-10-21 a la(s) 9.20.16 p. m..png (331.52 KiB) Viewed 19063 times
I also tried downloading again UMS but I got the same problem.
Re: UMS 9.0.1 won't open
Posted: Tue Oct 22, 2019 3:07 pm
by Nadahar
OK, I don't have the later versions of macOS available, so I don't know the details, but I'm pretty sure it's caused some other "security measure" imposed by Apple. They keep making it more and more difficult for each iteration of the OS, and I suspect that they plan to ultimately make it impossible to install software that's not in their store. That way, they will get a cut from all software sold to the platform.
Re: UMS 9.0.1 won't open
Posted: Wed Oct 23, 2019 3:18 am
by tmisiu
Try this, works for me.
https://youtu.be/6fqzb4qpgcs
Regards
Re: UMS 9.0.1 won't open
Posted: Wed Oct 23, 2019 5:10 am
by Nadahar
Great tip @tmisiu, even though this is explained other places, some people panic as soon as "terminal" is mentioned and just ignores those parts. The linked video really shows how simple it is (y)
What I can't believe is how Apple users accept this behavior, but it seems to Microsoft too has something similar in mind, although I suspect that they'll let Apple "create the norm" that this is acceptable first. When people don't object, companies will do anything, no matter how morally reprehensible.
Re: UMS 9.0.1 won't open
Posted: Wed Oct 23, 2019 10:28 am
by Jenner
Hi, thanks for your answer.
I have no problem using the terminal
. I tried what the video showed but I got errors.
- Captura de Pantalla 2019-10-22 a la(s) 5.25.46 p. m..png (1022.94 KiB) Viewed 19023 times
Don't know what's happening, is it possible to download an older version of UMS?
Re: UMS 9.0.1 won't open
Posted: Wed Oct 23, 2019 10:37 am
by Nadahar
I don't think an older version will help, as I think what has changed is macOS. You will probably find that it blocks all software that doesn't have an "Apple approved" signature.
Try running the command as root, run: "sudo su" first, alternatively run the command with "sudo" prefixed like this: "sudo xattr -cr /Applications/Universal\ Media\ Server.app"
Re: UMS 9.0.1 won't open
Posted: Thu Oct 24, 2019 2:43 pm
by Jenner
Nadahar wrote: ↑Wed Oct 23, 2019 10:37 am
I don't think an older version will help, as I think what has changed is macOS. You will probably find that it blocks all software that doesn't have an "Apple approved" signature.
Try running the command as root, run: "sudo su" first, alternatively run the command with "sudo" prefixed like this: "sudo xattr -cr /Applications/Universal\ Media\ Server.app"
Hi,
I added "sudo" before the command and it worked!!!!
Thank you very much!!!
PD: How do I mark this post as solved?
Re: [Solved] UMS 9.0.1 won't open
Posted: Thu Oct 24, 2019 8:54 pm
by Nadahar
I think you need to edit the topic by editing the first post, but I'm not 100% sure.