Samsung 32F5500 vs 32H5500 Subtitle Problem

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diegonet
Posts: 6
Joined: Sat Jul 05, 2014 8:27 am

Samsung 32F5500 vs 32H5500 Subtitle Problem

Post by diegonet »

Hi.
Thank you to anyone that could provide some help.

I own a Samsung Smart TV model UN32F5500 and have been streaming from my MAC using UMS
without any issues all kind of movies with their correspondent subtitles.
Given how well it worked I purchased a second TV which is almost the same. The 32H5500 model
is an slighted improved (480 vs 120 clear motion, quad core vs 2-core). The UI had some differences,
but almost everything works in the same way...everything but the subtitles.

I had the 2 TV's configured equally, I tested both with the same MAC, same UMS version and
config, same wired network, same movie, same subtitle. And the F model display the subtitles perfectly, but no the H model.
I tried almost every configuration related to subtitles in UMS without luck.

I carefully read both TV user guides, and the H model supports the same (and some additional)
video codecs and subtitles type. I also updated the firmware to the last release without any changes.

I'm humbling asking for any ideas to try. Thank you!
User avatar
pipin
Posts: 160
Joined: Fri Dec 28, 2012 12:17 am

Re: Samsung 32F5500 vs 32H5500 Subtitle Problem

Post by pipin »

Similar problem here a 32F4580 works fine and a 48h6600 doesnt. Samsung must have changed some things between de F and H series.
Regards,
Jens
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Devices used with UMS : - Windows 10 PC, Samsung UE32 F4580SS, Samsung UE48H6600
Franneke
Posts: 15
Joined: Wed Jul 09, 2014 11:59 pm

Re: Samsung 32F5500 vs 32H5500 Subtitle Problem

Post by Franneke »

A different Samsung Tv, but also H series, and also no subs, so yes something must have changed.
diegonet
Posts: 6
Joined: Sat Jul 05, 2014 8:27 am

Re: Samsung 32F5500 vs 32H5500 Subtitle Problem

Post by diegonet »

UPDATE:
Version 4.0.1 and 4.0.2 (MAC) broke the subtitle support for the F model.
I will test the H model later and post the result as well.
diegonet
Posts: 6
Joined: Sat Jul 05, 2014 8:27 am

Re: Samsung 32F5500 vs 32H5500 Subtitle Problem

Post by diegonet »

UPDATE 2:
Neither 4.0.1 or 4.0.2 are displaying subtitles on my H model.
diegonet
Posts: 6
Joined: Sat Jul 05, 2014 8:27 am

Re: Samsung 32F5500 vs 32H5500 Subtitle Problem

Post by diegonet »

Franneke wrote:A different Samsung Tv, but also H series, and also no subs, so yes something must have changed.
Hi Franneke, I have read your other post about the version 4 working fine with subtitles in your H series TV.
I tried version 4 beta, 4, 4.0.1 and 4.0.2 without luck.
Do you changed something in the .CONF files as some users suggested? Are you using the default configuration or altered some settings?

Thank you!
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