UMS Can´t detect UN65MU6100

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Nachite
Posts: 6
Joined: Sun Aug 25, 2019 5:22 am

UMS Can´t detect UN65MU6100

Post by Nachite »

Hi,

I have a Samsung TV UN65MU6100 I didn't have any problems with the UMS and It was working fine until it stop.

UMS it seldoms find the TV but when I turn it off the UMS can't find it again.

I attach to debug files the one with "0" it detect the TV and I could cast until I turn it off.
And the one with "1" it was done as it is explain in the guide "how to ask support".

I already try re install UMS and JAVA. I give the order to windows 10 firewall to allow java and UMS in private & public networks.

Thanks for the help
Attachments
ums_dbg1.zip
(58.3 KiB) Downloaded 376 times
ums_dbg0.zip
(244.11 KiB) Downloaded 366 times
Nadahar
Posts: 1990
Joined: Tue Jun 09, 2015 5:57 pm

Re: UMS Can´t detect UN65MU6100

Post by Nadahar »

There's no sign of any communication with the TV (192.168.86.86) in "dbg1". "dbg0" lacks most of the information needed to learn anything, since it's not made in "trace" mode.

In both logs, a Chromecast on 192.168.86.81 is found, which indicates that the Windows firewall probably isn't the problem (the firewall usually blocks all devices). My best guess is that there's a problem with your network/router or with the TV itself. Sometimes restarting the router can solve "mysterious issues" that arise out of the blue.
Last edited by Nadahar on Mon Aug 26, 2019 5:04 pm, edited 1 time in total.
Nachite
Posts: 6
Joined: Sun Aug 25, 2019 5:22 am

Re: UMS Can´t detect UN65MU6100

Post by Nachite »

I try unplugging everything and it didn´t work.

I set log level "all". And hope that the TV is detected so I can post the LOG files.
Nachite
Posts: 6
Joined: Sun Aug 25, 2019 5:22 am

Re: UMS Can´t detect UN65MU6100

Post by Nachite »

Hi again,

I think I manage to get the LOG to trace level. And also the TV was detected in 192.168.86.92

I uploaded the ZIP in Dropbox

https://www.dropbox.com/s/6wsl52a0dyvsq ... g.zip?dl=0

Thanks
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mik_s
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Location: UK

Re: UMS Can´t detect UN65MU6100

Post by mik_s »

My Samsung UE46F6400 behaves the same. sometimes it shows UMS but it seems random when it does, I use a PS3 as my main media player so never bothered me.
Maybe Samsung devices are not very good about announcing themselves on a network, or maybe your config may need tweaking if it is not matching correctly.
Logs are important for us to help, Please follow This Link before asking for support. Just a forum cleaner, Will help if I can but no expert.
Nachite
Posts: 6
Joined: Sun Aug 25, 2019 5:22 am

Re: UMS Can´t detect UN65MU6100

Post by Nachite »

I also conect the ps3 to the tv and it aint working
Nachite
Posts: 6
Joined: Sun Aug 25, 2019 5:22 am

Re: UMS Can´t detect UN65MU6100

Post by Nachite »

I connected the PS3 as well and it doesn´t work anymore.
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