[Solved] Stability issues in versions later than v6.8.0 (v9.1.0 included)

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huvalgal
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Joined: Fri Nov 22, 2019 7:25 am

[Solved] Stability issues in versions later than v6.8.0 (v9.1.0 included)

Post by huvalgal » Fri Nov 22, 2019 7:41 am

I am running v6.8.0 since it came out.

Every few months I try the latest new version, but I always have problems (using high RAM even above 1 Gb, the video hangs, hangs when I try to advance or rewind some videos) things that work correctly in v6.8.0.

I thinked it was a problem of my computer, but last August I bought a new one (Ryzen 5 2600, 16Gb DDR4 3000Mhz, RX 570) with the last Win10 version and ever UMS clean install but I've try the last 2 versions and the problems starts again. Usually I do not touch the default UMS configuration, just back to 6.8.0 and the problems are solved alone.

Any idea?

Thanks.

ums_dbg.zip attached.

I tryed to run 2 films.

The first film directly don't play (in v6.8.0 plays correctly)

The second film takes a lot of time to play but It can't be forward to 1h 23m (in v6.8.0 works correctly)

Also in the second film memory usage in some moment goes to full (1138Mb).

Also Attached ums_dbg_WORKING wich shows the two filmes working correctly in v6.8.0

Thanks.
ums_dbg.zip
(1.28 MiB) Downloaded 64 times
Attachments
ums_dbg_WORKING in 6.8.0.zip
(58.48 KiB) Downloaded 57 times
Last edited by huvalgal on Sun Dec 01, 2019 9:28 am, edited 2 times in total.

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mik_s
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Re: Stability issues in versions later than v6.8.0 (v9.1.0 included)

Post by mik_s » Fri Nov 22, 2019 9:39 am

We will need logs to help you. please follow the link in the red banner above.
Logs are important for us to help, Please follow This Link before asking for support. Just a forum cleaner, Will help if I can but no expert.

huvalgal
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Joined: Fri Nov 22, 2019 7:25 am

Re: Stability issues in versions later than v6.8.0 (v9.1.0 included)

Post by huvalgal » Sat Nov 23, 2019 6:57 am

ums_dbg.zip attached.

I tryed to run 2 films.

The first film directly don't play (in v6.8.0 plays correctly)

The second film takes a lot of time to play but It can't be forward to 1h 23m (in v6.8.0 works correctly)

Also in the second film memory usage in some moment goes to full (1138Mb).

Thanks.
Attachments
ums_dbg.zip
(1.28 MiB) Downloaded 66 times

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SubJunk
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Joined: Sun May 27, 2012 4:12 pm

Re: Stability issues in versions later than v6.8.0 (v9.1.0 included)

Post by SubJunk » Fri Nov 29, 2019 8:16 pm

Thanks for the logs. Please also attach logs from 6.8.0 so we can see what differences might be causing your problems.

huvalgal
Posts: 4
Joined: Fri Nov 22, 2019 7:25 am

Re: Stability issues in versions later than v6.8.0 (v9.1.0 included)

Post by huvalgal » Sun Dec 01, 2019 9:28 am

Thanks for your help.

Attached ums_dbg_WORKING wich shows the two filmes working correctly in v6.8.0
Attachments
ums_dbg_WORKING in 6.8.0.zip
(58.48 KiB) Downloaded 68 times

huvalgal
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Joined: Fri Nov 22, 2019 7:25 am

All versions after 6.8.0 do not work properly.

Post by huvalgal » Tue May 19, 2020 8:31 am

I say it again: All versions after 6.8.0 do not work properly, they do not play many movies and many others are blocked when advancing or rewinding.

I played several bugs and sent logs many months ago. I just tried 9.4.3 and the problem continues.

Nadahar
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Joined: Tue Jun 09, 2015 5:57 pm

Re: All versions after 6.8.0 do not work properly.

Post by Nadahar » Tue May 19, 2020 8:36 am

I'm aware if this, but I think the developers are content with how it works. It does seem to work for some, so I assume that it's a bit random if you are hurt by one of the bugs introduced in 7.0 or thereafter.

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SubJunk
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Re: All versions after 6.8.0 do not work properly.

Post by SubJunk » Fri May 22, 2020 1:20 pm

We are certainly not content with bugs and most of my development time on this project is spent fixing them. Sometimes bugs fall through the cracks or fail to get prioritized correctly and I apologize for that. I appreciate you making a new topic for this to remind me. Let's try to fix it together.

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SubJunk
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Re: All versions after 6.8.0 do not work properly.

Post by SubJunk » Fri May 22, 2020 1:22 pm

I'll see if I can merge this topic into https://www.universalmediaserver.com/fo ... hp?t=13845 and continue it there

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SubJunk
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Re: Stability issues in versions later than v6.8.0 (v9.1.0 included)

Post by SubJunk » Fri May 22, 2020 3:17 pm

I have started to look into this and I'm interested to get your feedback on a test file. Please try again to play the first file using https://www.universalmediaserver.com/up ... 690b03.exe
If it still doesn't work, please attach new logs and I will continue investigating

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