Service does no longer worked

For help and support with Universal Media Server in general
Forum rules
Please make sure you follow the Problem Reporting Guidelines before posting if you want a reply
Post Reply
HelmutBrandt
Posts: 1
Joined: Sun Jul 12, 2020 1:21 am

Service does no longer worked

Post by HelmutBrandt » Sun Jul 12, 2020 1:29 am

Hello,
for a long time I used UMS running as service on my Windows Server 2019 machine. Added the path to the java\bin to my Path-Variable was all I had to do. The latest Version 9.7.1 now no longer runs as service. Wrapper throws an error:
STATUS | wrapper | 2020/07/11 15:16:52 | Launching a JVM...
INFO | jvm 1 | 2020/07/11 15:16:52 | WrapperManager: Initializing...
INFO | jvm 1 | 2020/07/11 15:16:52 | WrapperManager:
INFO | jvm 1 | 2020/07/11 15:16:52 | WrapperManager: WARNING - Unable to load the Wrapper's native library 'wrapper.dll'.
INFO | jvm 1 | 2020/07/11 15:16:52 | WrapperManager: The file is located on the path at the following location but
INFO | jvm 1 | 2020/07/11 15:16:52 | WrapperManager: could not be loaded:
INFO | jvm 1 | 2020/07/11 15:16:52 | WrapperManager: C:\Program Files (x86)\Universal Media Server\win32\service\wrapper.dll
INFO | jvm 1 | 2020/07/11 15:16:52 | WrapperManager: Please verify that the file is both readable and executable by the
INFO | jvm 1 | 2020/07/11 15:16:52 | WrapperManager: current user and that the file has not been corrupted in any way.
INFO | jvm 1 | 2020/07/11 15:16:52 | WrapperManager: One common cause of this problem is running a 32-bit version
INFO | jvm 1 | 2020/07/11 15:16:52 | WrapperManager: of the Wrapper with a 64-bit version of Java, or vica versa.
INFO | jvm 1 | 2020/07/11 15:16:52 | WrapperManager: This is a 64-bit JVM.
INFO | jvm 1 | 2020/07/11 15:16:52 | WrapperManager: Reported cause:
INFO | jvm 1 | 2020/07/11 15:16:52 | WrapperManager: C:\Program Files (x86)\Universal Media Server\win32\service\wrapper.dll: Can't load IA 32-bit .dll on a AMD 64-bit platform
INFO | jvm 1 | 2020/07/11 15:16:52 | WrapperManager: System signals will not be handled correctly.
INFO | jvm 1 | 2020/07/11 15:16:52 | WrapperManager:

Seems, there is a version conflict, how can I fix it?
Regards, Helmut

Post Reply