Another Samsung thread "An error occurred"

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Mavrik347
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Joined: Fri Aug 13, 2021 10:21 pm

Re: Another Samsung thread "An error occurred"

Post by Mavrik347 »

Hi Sub_Junk, thanks for that. The I tested a film showing as an MKV file and it's now playing and the quality issue is fixed so that's great.

The MKV file that was showing as an AVI is now showing as an MPEG, along with a couple others. I imagine to do with encoding? However they all just show "An error occured".
Thanks for your help on this.
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SubJunk
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Re: Another Samsung thread "An error occurred"

Post by SubJunk »

Ok cool, can you try to force detection in UMS of other Samsung TVs to see if another profile works? I suggest trying "Samsung LED UHD" and some others if that doesn't work. That can be done on the General Settings tab, select the "Default renderer when automatic detection fails", and enable the "Force default renderer" setting.

Edit: The main thing we are interested in now is finding a config that will let your TV accept transcoded video
Mavrik347
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Joined: Fri Aug 13, 2021 10:21 pm

Re: Another Samsung thread "An error occurred"

Post by Mavrik347 »

Hi Sub_Junk, thanks again for coming back.

So far I've tried:
Samsung 8 Series
Samsung 9 Series
Samsung LED UHD
Samsung Q6 Series
Samsung Q7 Series
Samsung Q9 Series
Samsung QLED 4K 2019+

None of these are working, I am pressing the restart server button at the top after each change, is that right or do I need to restart the whole program?

Edit: I've just noticed, that when I click on the living room TV, it's showing as Samsung-UHD-2019.conf even though "Samsung Q6 Series" and Force default renderer are enabled. Is this correct?
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SubJunk
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Re: Another Samsung thread "An error occurred"

Post by SubJunk »

It's probably safer to restart the whole program after making those changes, sorry!
crassus
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Joined: Tue Dec 28, 2021 6:55 am

Re: Another Samsung thread "An error occurred"

Post by crassus »

Hello,

at my new Samsung GQ55QN93A (same like xxQN90A) the same error occurred on transoding DTS files to the Samsung TV.

Manual: https://org.downloadcenter.samsung.com/ ... 0910.0.pdf

I use the SubJunks config file from this thread Sep 03, 2021 3:59. The technical details looks same at the manual.
I browse to the #transcode folder, starts the file, the error occurres, when i play the file without transcoding... there is no sound.

Thank you for your support und sorry for my bumpy english...
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SubJunk
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Re: Another Samsung thread "An error occurred"

Post by SubJunk »

Thanks for the logs. I have attached a new config for you to try please:
Samsung-UHD-2019.conf
(9.6 KiB) Downloaded 191 times
These are my notes for later:
I can see we are sending:

Code: Select all

  <item id="85" parentID="56" restricted="1">
    <dc:title>Die Schöne und das Biest 1080p {German Untertitel}</dc:title>
    <sec:dcmInfo>CREATIONDATE=0,FOLDER=Die Schöne und das Biest 1080p {German Untertitel},BM=0</sec:dcmInfo>
    <upnp:playbackCount>0</upnp:playbackCount>
    <res xmlns:dlna="urn:schemas-dlna-org:metadata-1-0/" bitrate="713280" colorDepth="8" duration="2:09:16.875" framerate="24p" nrAudioChannels="6" protocolInfo="http-get:*:video/vnd.dlna.mpeg-tts:DLNA.ORG_PN=AVC_TS_EU_ISO;DLNA.ORG_OP=11" resolution="1920x804" sampleFrequency="48000">http://192.168.178.20:5001/get/85/Die+Sch%C3%B6ne+und+das+Biest+1080p.mkv_transcoded_to.ts</res>
    <res xmlns:dlna="urn:schemas-dlna-org:metadata-1-0/" protocolInfo="http-get:*:image/jpeg:DLNA.ORG_PN=JPEG_SM;DLNA.ORG_FLAGS=00900000000000000000000000000000" resolution="300x445" size="36978">http://192.168.178.20:5001/get/85/thumbnail0000JPEG_SM_Die+Sch%C3%B6ne+und+das+Biest+1080p.mkv.jpg</res>
    <res xmlns:dlna="urn:schemas-dlna-org:metadata-1-0/" protocolInfo="http-get:*:image/jpeg:DLNA.ORG_PN=JPEG_TN;DLNA.ORG_CI=1;DLNA.ORG_FLAGS=00900000000000000000000000000000" resolution="108x160">http://192.168.178.20:5001/get/85/thumbnail0000JPEG_TN_Die+Sch%C3%B6ne+und+das+Biest+1080p.mkv.jpg</res>
    <res xmlns:dlna="urn:schemas-dlna-org:metadata-1-0/" protocolInfo="http-get:*:image/png:DLNA.ORG_PN=PNG_LRG;DLNA.ORG_CI=1;DLNA.ORG_FLAGS=00900000000000000000000000000000" resolution="300x445">http://192.168.178.20:5001/get/85/thumbnail0000PNG_LRG_Die+Sch%C3%B6ne+und+das+Biest+1080p.mkv.png</res>
    <res xmlns:dlna="urn:schemas-dlna-org:metadata-1-0/" protocolInfo="http-get:*:image/png:DLNA.ORG_PN=PNG_TN;DLNA.ORG_CI=1;DLNA.ORG_FLAGS=00900000000000000000000000000000" resolution="108x160">http://192.168.178.20:5001/get/85/thumbnail0000PNG_TN_Die+Sch%C3%B6ne+und+das+Biest+1080p.mkv.png</res>
    <upnp:albumArtURI xmlns:dlna="urn:schemas-dlna-org:metadata-1-0/" dlna:profileID="JPEG_SM">http://192.168.178.20:5001/get/85/thumbnail0000JPEG_SM_Die+Sch%C3%B6ne+und+das+Biest+1080p.mkv.jpg</upnp:albumArtURI>
    <upnp:albumArtURI xmlns:dlna="urn:schemas-dlna-org:metadata-1-0/" dlna:profileID="JPEG_TN">http://192.168.178.20:5001/get/85/thumbnail0000JPEG_TN_Die+Sch%C3%B6ne+und+das+Biest+1080p.mkv.jpg</upnp:albumArtURI>
    <upnp:albumArtURI xmlns:dlna="urn:schemas-dlna-org:metadata-1-0/" dlna:profileID="PNG_LRG">http://192.168.178.20:5001/get/85/thumbnail0000PNG_LRG_Die+Sch%C3%B6ne+und+das+Biest+1080p.mkv.png</upnp:albumArtURI>
    <upnp:albumArtURI xmlns:dlna="urn:schemas-dlna-org:metadata-1-0/" dlna:profileID="PNG_TN">http://192.168.178.20:5001/get/85/thumbnail0000PNG_TN_Die+Sch%C3%B6ne+und+das+Biest+1080p.mkv.png</upnp:albumArtURI>
    <dc:date>2017-06-16T09:04:05</dc:date>
    <upnp:class>object.item.videoItem.movie</upnp:class>
  </item>
and then we start transcoding with:

Code: Select all

"C:\Program Files (x86)\Universal Media Server\win32\ffmpeg64.exe" -y -loglevel info -i "Z:\Test\Die Schöne und das Biest 1080p.mkv" -filter_complex "subtitles=Z\\:/Test/Die Schöne und das Biest 1080p.mkv:si=0" -map 0:V -map 0:a:0 -bufsize 55000k -maxrate 54000k -crf 23 -ab 448k -c:a ac3 -c:v libx264 -tune zerolatency -preset ultrafast -level 31 -pix_fmt yuv420p -f mpegts \\.\pipe\ffmpegvideo_91_1640633504607
they seem to communicate about the file but I guess that conversation doesn't go how the TV expects. We send:

Code: Select all

HEADER:
  HTTP/1.1 200 OK
  Content-Type: video/vnd.dlna.mpeg-tts
  ContentFeatures.DLNA.ORG: DLNA.ORG_PN=AVC_TS_NA_ISO;DLNA.ORG_OP=11;DLNA.ORG_CI=0;DLNA.ORG_FLAGS=01700000000000000000000000000000
  Accept-Ranges: bytes
  Connection: keep-alive
  Server: Windows_10-amd64-10.0, UPnP/1.0 DLNADOC/1.50, UMS/10.14.1
  TimeSeekRange.dlna.org: npt=0:00:00.000-2:09:16.875/2:09:16.875
  X-Seek-Range: npt=0:00:00.000-2:09:16.875/2:09:16.875
and it sends:

Code: Select all

GET /get/91/Die+Sch%C3%B6ne+und+das+Biest+1080p.mkv_transcoded_to.ts HTTP/1.1

HEADER:
  Range: bytes=0-
  getcontentFeatures.dlna.org: 1
  getMediaInfo.sec: 1
  Host: 192.168.178.20:5001
  Connection: close
crassus
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Joined: Tue Dec 28, 2021 6:55 am

Re: Another Samsung thread "An error occurred"

Post by crassus »

Hello SubJunk

thanks for your answer.

I downloaded and installed your new Config-File as described.
But no dts-files (try >10 different ) are working, they show the same error.

Log and some pictures attached.
Notice for analysis:
The file directory has changed, about a rebuild of the PC.
Thats also the reason for the long time to my answer...
Playable_notPlayable.JPG
Playable_notPlayable.JPG (20.51 KiB) Viewed 3953 times
Mediainfo.JPG
Mediainfo.JPG (42.42 KiB) Viewed 3953 times
Config.JPG
Config.JPG (43.5 KiB) Viewed 3953 times
crassus
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Re: Another Samsung thread "An error occurred"

Post by crassus »

log-file
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SubJunk
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Re: Another Samsung thread "An error occurred"

Post by SubJunk »

Thanks, I have a couple of other flags to try, so I'll do two posts for the renderer configs. This one has DLNALocalizationRequired=true
Samsung-UHD-2019.conf
(9.72 KiB) Downloaded 193 times
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SubJunk
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Re: Another Samsung thread "An error occurred"

Post by SubJunk »

The other one, with DLNAOrgPN=true
Samsung-UHD-2019.conf
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