purple/green colors when playing dv file

For help and support with Universal Media Server
Forum rules
Please make sure you follow the Problem Reporting Guidelines before posting if you want a reply
Post Reply
Threadripper
Posts: 1
Joined: Fri Apr 29, 2022 6:27 am

purple/green colors when playing dv file

Post by Threadripper »

hello

Could some one help me please ?
If i want to stream/play a dolby vision file or atmos file i get this purple/green screen the hole movie.
and this happend also on some blueray movies.
User avatar
mik_s
Moderator
Posts: 1115
Joined: Wed Aug 23, 2017 11:03 pm
Location: UK

Re: purple/green colors when playing dv file

Post by mik_s »

Can you post trace logs? there is not enough information to help. see the section in red above.
Logs are important for us to help, Please follow This Link before asking for support. Just a forum cleaner, Will help if I can but no expert.
toomuch77
Posts: 2
Joined: Mon Aug 07, 2023 6:45 am

Re: purple/green colors when playing dv file

Post by toomuch77 »

Hello.
I have the same problem as Threadripper in 2022 on my LG OLED65CX9LA.
I attach the trace logs and some sample pics.
THX
Attachments
ums_dbg_2023-08-10-09-18.zip
(311.99 KiB) Downloaded 56 times
Samples.zip
(927.3 KiB) Downloaded 61 times
toomuch77
Posts: 2
Joined: Mon Aug 07, 2023 6:45 am

Re: purple/green colors when playing dv file

Post by toomuch77 »

Nobody with a similar problem or a solution here?
User avatar
mik_s
Moderator
Posts: 1115
Joined: Wed Aug 23, 2017 11:03 pm
Location: UK

Re: purple/green colors when playing dv file

Post by mik_s »

This is a known bug and I think it is not just limited to UMS as other media servers seem to have the same problem.

There has been some work done to try and fix this but not sure of the status. You can see more info about it here.
Logs are important for us to help, Please follow This Link before asking for support. Just a forum cleaner, Will help if I can but no expert.
Post Reply