Live subtitles stopped working

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SergioBigRed
Posts: 25
Joined: Fri Jun 08, 2012 9:40 am

Live subtitles stopped working

Post by SergioBigRed »

Hi

since my upgrade to 4.1.3 live subtitles stopped working. The list is always empty even for titles that had it before.

I tried to move back to 4.1.2 overwriting it but no luck.

Any advice on what I can or see? I skimmed through the log file but didn't see anything special...

Thanks!
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SharkHunter
Developer
Posts: 648
Joined: Fri Jun 01, 2012 9:36 pm

Re: Live subtitles stopped working

Post by SharkHunter »

As always logs are good.
I use OpenSubtitles (which is the backend) quite frequently and it worked this weekend for me.
So start with logs...
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We believe in: rough consensus and running code.
popaz
Posts: 1
Joined: Thu Nov 06, 2014 8:22 am

Re: Live subtitles stopped working

Post by popaz »

I have the same problem. Based on the log, there isn't any matching subtitles, for any show, and i was checking 2 years old shows as well. (NumberReturned>0</NumberReturned><TotalMatches>0</TotalMatches>)
I suppose there are two options, either the hash generating mechanism changed in the UMS (doubt that one) or the OpenSubtitles changed something.
Hopefully they will figure out it soon, since it's a VERY useful function.
Keep up to good work UMS team.
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