sounds drops after a few minutes of playing

For help and support with Universal Media Server
Forum rules
Please make sure you follow the Problem Reporting Guidelines before posting if you want a reply
Post Reply
danielt
Posts: 43
Joined: Sun Jan 13, 2013 4:17 pm

sounds drops after a few minutes of playing

Post by danielt »

Periodically, the soundtrack will stop when streaming to the PS3. No issues with the video, only the audio. I think it only occurs with mkv files with DTS soundtracks. Simply stopping and restarting the stream always fixes it and rarely does it have an issue twice in the same movie.
The attached logfiles had the issue occur in the middle of the following file:
M:\ServerFolders\Videos\Movies\Kids\Disney\Pixar\Cars2.mkv
danielt
Posts: 43
Joined: Sun Jan 13, 2013 4:17 pm

Re: sounds drops after a few minutes of playing

Post by danielt »

logfiles attached
Attachments
ums_dbg.zip
(335.14 KiB) Downloaded 422 times
danielt
Posts: 43
Joined: Sun Jan 13, 2013 4:17 pm

Re: sounds drops after a few minutes of playing

Post by danielt »

Also, I think this has occurred at least since 4.2.x, maybe longer. I finally caught it in a log file. Sadly, this log file did not have trace turned on. I'll upload a new one if I can catch it again.
User avatar
SubJunk
Lead Developer
Posts: 3707
Joined: Sun May 27, 2012 4:12 pm

Re: sounds drops after a few minutes of playing

Post by SubJunk »

Hi danielt, can you please try doing the following steps and seeing if it happens again?

1) Go into C:\Program Files (x86)\Universal Media Server\win32\
2) Delete tsMuxeR-new.exe
3) Copy/paste tsMuxeR.exe and rename it to tsMuxeR-new.exe

Then we can see if the issue is the newer tsMuxeR
danielt
Posts: 43
Joined: Sun Jan 13, 2013 4:17 pm

Re: sounds drops after a few minutes of playing

Post by danielt »

Thanks Subjunk!!! I've made the mod and will stream some movies through the week and see if that fixes it.
User avatar
SubJunk
Lead Developer
Posts: 3707
Joined: Sun May 27, 2012 4:12 pm

Re: sounds drops after a few minutes of playing

Post by SubJunk »

Great, thanks for the help :)
danielt
Posts: 43
Joined: Sun Jan 13, 2013 4:17 pm

Re: sounds drops after a few minutes of playing

Post by danielt »

OK, significantly improved. Only occurred once in probably 20-25 movies watched vs. once every 4 or 5. I just updated to 5.0.0. Do I need to do the same file transfer?
I'll also try and capture a log file if have another event.
Post Reply