Videos are not loading.

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p4ra
Posts: 6
Joined: Sat Jan 31, 2015 11:59 pm

Videos are not loading.

Post by p4ra »

I have downloaded today Universal Media Server in version 5.0.0 to try streaming from my PC to my Samsung HT-F4550 Home Theater. I have installed UMS without any problems, added directory I want to share. I can see on my Samsung UMS and can connect to it. I can even open the folder, but when I select the video, it won't load - it is stuck on loading. I have tried PS3 Media Server, movies were loading without any problems, but external subtitles were not working, therefore I wanted to switch to UMS. Could anyone please assist me on this? Thank you. I am attaching screenshot and debug files. Thank you.
01.jpg
01.jpg (106.39 KiB) Viewed 10735 times
ums_dbg.zip
(37.88 KiB) Downloaded 451 times
p4ra
Posts: 6
Joined: Sat Jan 31, 2015 11:59 pm

Re: Videos are not loading.

Post by p4ra »

I don't want to spam or anything, but is here any kind of support, please?

Thank you.
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SubJunk
Lead Developer
Posts: 3800
Joined: Sun May 27, 2012 4:12 pm

Re: Videos are not loading.

Post by SubJunk »

p4ra
Posts: 6
Joined: Sat Jan 31, 2015 11:59 pm

Re: Videos are not loading.

Post by p4ra »

Hello SubJunk,

Thank you for coming back to me. I have installed the version you have provided to me. What I have noticed is that logo has changed on the main screen. There is actually some Samsung product shown, instead of NetGear. I was able to connect again to my Home Theater as before. When I have tried to open one file, it was again stuck on Loading and afterwards with message - File not supported - .mp4, then automatically switched to next one, again .mp4 and that one worked. Problems:

- my counter on Home Theater doesn't count the minutes and seconds, it is stuck on 0:00:00
- I cannot rewind the video
- subtitles are not loading

I am attaching to the reply also the debug log.

Thank you again for your support. Hopefully we will be able to make it work.
Attachments
ums_dbg.zip
(21.46 KiB) Downloaded 405 times
p4ra
Posts: 6
Joined: Sat Jan 31, 2015 11:59 pm

Re: Videos are not loading.

Post by p4ra »

Any hints maybe, please?

Thank you.
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valib
Developer
Posts: 699
Joined: Fri Feb 08, 2013 3:11 am

Re: Videos are not loading.

Post by valib »

You didn't follow the Forum rules on the top of this page and didn't set the Log Level to TRACE. So there are not information in the log we need. Can you try it again and before that untick the HTTP Engine 2 at the General configuration page?
p4ra
Posts: 6
Joined: Sat Jan 31, 2015 11:59 pm

Re: Videos are not loading.

Post by p4ra »

You are right, I am sorry. Unticked HTTP Engine 2 as suggested and set the log level to trace. Attached is the .zip file with the logs.

Thank you again for the assistance. I appreciate it.
Attachments
ums_dbg.zip
(59.96 KiB) Downloaded 475 times
p4ra
Posts: 6
Joined: Sat Jan 31, 2015 11:59 pm

Re: Videos are not loading.

Post by p4ra »

Can anyone please check my latest attachment and see my problem?

Thank you.
flex3
Posts: 1
Joined: Fri Feb 13, 2015 6:20 am

Re: Videos are not loading.

Post by flex3 »

Exact same problem, except target is a roku 3. (Win 7 64, webroot secureanywhre, Win 7 firewall, AMD 6300, 16Gb)
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