Trend micro thinks all installers after 4.3.1 behave suspiciously?

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blue000000
Posts: 11
Joined: Mon Feb 16, 2015 11:43 am

Trend micro thinks all installers after 4.3.1 behave suspiciously?

Post by blue000000 »

Long time user. all previous versions from 4.3.1 and before, install just fine.

i tested 4.4.0-Java7, 4.4.0-Java8, 5.0.0-Java8, 5.0.1-Java8, and during the "searching" part where i think its scanning the computer, Trend micro kills the program and deletes the installer. it calls its a HEU_AEGISCS219.

It says the installer was trying to do something to "C:\Windows\System32\rundll32.exe".. what was it trying to do?
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Optimus_prime
Posts: 678
Joined: Fri Jun 01, 2012 6:39 pm
Location: Sydney, Australia

Re: Trend micro thinks all installers after 4.3.1 behave suspiciously?

Post by Optimus_prime »

I'm using Trend Micro as well and am seeing the same issue. If you unblock it in trend micro, it should install. It's a false positive and we will get trend micro to amend the issue
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blue000000
Posts: 11
Joined: Mon Feb 16, 2015 11:43 am

Re: Trend micro thinks all installers after 4.3.1 behave suspiciously?

Post by blue000000 »

thanks for the confirmation thats its a false positive. is there anything i need to do for you to get it resolved with Trend?
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Optimus_prime
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Joined: Fri Jun 01, 2012 6:39 pm
Location: Sydney, Australia

Re: Trend micro thinks all installers after 4.3.1 behave suspiciously?

Post by Optimus_prime »

Update on the trend issue, I've been in contact with trend over the last tree weeks and have now been bumped up to a Level 2 support case due the nature of the issue.
hopefully it gets sorted soon
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Remember, Debug Log's Can/Will Help and Explain your issues, we're not mind reader's but here to help
OS's I Use And Can Assist With: Windows 7/8, Mac OS-X 10.8 & 10.9
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blue000000
Posts: 11
Joined: Mon Feb 16, 2015 11:43 am

Re: Trend micro thinks all installers after 4.3.1 behave suspiciously?

Post by blue000000 »

Did they ever respond?
blue000000
Posts: 11
Joined: Mon Feb 16, 2015 11:43 am

Re: Trend micro thinks all installers after 4.3.1 behave suspiciously?

Post by blue000000 »

somewhere between 4.3.1 and 5.2.1 this issue has been resolved.
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