[Solved] Disconnects while playing

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jamesws70
Posts: 11
Joined: Sun Dec 13, 2015 3:07 am

Re: Disconnects while playing

Post by jamesws70 »

Problem was still present in 5.1.4 (Java8 ver) and using the same file/video that worked 100% thru last time I tested.

Trying 5.0.1 shortly...

UPDATE: 5.0.1 disconnects as well.

Going to try 4.4.0.
jamesws70
Posts: 11
Joined: Sun Dec 13, 2015 3:07 am

Re: Disconnects while playing

Post by jamesws70 »

Well, 4.4.0 disconnects as well... Not sure how far back I should go... but I didn't think I was having issues that far back.

I've attached the debug stuff from 4.4.0 just in case. Also likely contains debug info from the 5.0.1 and 5.1.4.
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ums_dbg3.zip
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Nadahar
Posts: 1990
Joined: Tue Jun 09, 2015 5:57 pm

Re: Disconnects while playing

Post by Nadahar »

The versions you have tested until now goes back more than a few months, so you should well overlap the time when it used to work. The question is if something else changed. Your network configuration, the 360 software, the formats you play...?

Also, did you try to replay that file with the latest version to see if it was just random that it worked? I'm betting it was random...
jamesws70
Posts: 11
Joined: Sun Dec 13, 2015 3:07 am

Re: Disconnects while playing

Post by jamesws70 »

I did and it disconnected, so it was a random thing that caused it to work.

As for the version I'm thinking I may have just neglected a few updates :( I'm going to try the 4.1.3 version as I found that installer here from when I rebuilt my PC a while ago.
jamesws70
Posts: 11
Joined: Sun Dec 13, 2015 3:07 am

Re: Disconnects while playing

Post by jamesws70 »

Version 4.1.3 disconnects as well. Do these versions share any files if I am installing them in different directories at all ?

I can't think of any changes at this point either - I was using a powerline->ethernet converter and it was disconnecting and now I am using a straight ethernet connection to the router with the same behaviour.

I was considering updating the firmware of the TV, but I tested viewing with Serviio and it didn't disconnect...

Anything else I can look at ?
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SubJunk
Lead Developer
Posts: 3800
Joined: Sun May 27, 2012 4:12 pm

Re: Disconnects while playing

Post by SubJunk »

It looks like you're using Java 8, maybe uninstalling it and installing Java 7 would help, we've had people report issues with Java 8 before.
jamesws70
Posts: 11
Joined: Sun Dec 13, 2015 3:07 am

Re: Disconnects while playing

Post by jamesws70 »

I changed java versions back to 7 and it still disconnected.

I managed to locate an update for the firmware on my TV and ran that - since then I've been able to run thru 3 hours of shows without a disconnect (still using 5.3.1 Java7).

Wondering if something changed in the codec that was causing the TV to hiccup and blacklist the sources... I experienced the same problem with another software. That said, I copied a file to a USB token and it played just fine...

I love technology :/
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SubJunk
Lead Developer
Posts: 3800
Joined: Sun May 27, 2012 4:12 pm

Re: Disconnects while playing

Post by SubJunk »

That's good news for us that it looks like an issue with the TV firmware that has been fixed. Please let us know if it happens again.
Nadahar
Posts: 1990
Joined: Tue Jun 09, 2015 5:57 pm

Re: Disconnects while playing

Post by Nadahar »

jamesws70 wrote: Wondering if something changed in the codec that was causing the TV to hiccup and blacklist the sources... I experienced the same problem with another software. That said, I copied a file to a USB token and it played just fine...

I love technology :/
Playing from USB generally uses different parts of the TV software. DLNA is no longer involved, and several devices I've looked at even supports more formats and or codecs from USB than it does via DLNA.

It's great if the problem was caused by the TV firmware, as we were going nowhere ;)
jamesws70
Posts: 11
Joined: Sun Dec 13, 2015 3:07 am

Re: [Solved] Disconnects while playing

Post by jamesws70 »

Interesting to know that it uses a different part of the TV software via USB vs. Network.

As I said, its presently stable via network... if it doesn't stay that way I'm gonna loose it :) I have a 'pile' of things to watch over my holiday break :)
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