UMS not finding my Samsung smart TV anymore

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Algazero
Posts: 12
Joined: Thu Dec 26, 2013 1:15 pm

UMS not finding my Samsung smart TV anymore

Post by Algazero »

The model number of the TV is UN46EH5300FXZA. I used to be able to stream movies and anime off the TV but after updating both my UMS to 5.5 (for Java 8) and my Java to the most recent version of 8, I am unable to locate Universal Media server as I used to. Any assistance would be greatly appreciated.
Nadahar
Posts: 1990
Joined: Tue Jun 09, 2015 5:57 pm

Re: UMS not finding my Samsung smart TV anymore

Post by Nadahar »

Try to turn off any firewalls, and if that doesn't help please follow the instructions in the red text above.
Algazero
Posts: 12
Joined: Thu Dec 26, 2013 1:15 pm

Re: UMS not finding my Samsung smart TV anymore

Post by Algazero »

I use AVG Internet Security and haven't added any but I'll double check and let you know.
Algazero
Posts: 12
Joined: Thu Dec 26, 2013 1:15 pm

Re: UMS not finding my Samsung smart TV anymore

Post by Algazero »

No luck on the avg or restart or anything. here's the debug list.
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ums_dbg.zip
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Nadahar
Posts: 1990
Joined: Tue Jun 09, 2015 5:57 pm

Re: UMS not finding my Samsung smart TV anymore

Post by Nadahar »

UMS finds you renderer, to that's not the problem:

Code: Select all

DEBUG 2016-01-19 14:48:16.971 [cling-16] Matched media renderer "Samsung EH5300" based on dlna details "[TV]Sunshine 192.168.0.13 uuid:0d1cef00-00dc-1000-bb62-0c8910fc89b4 Samsung Electronics UN46EH5300 AllShare1.0 Samsung RVU TV 2012 series 5 http://www.samsung.com/sec http://www.samsung.com/sec"
You should try disabling AVG Internet Security completely and see if that helps. The problem isn't that UMS doesn't see your TV in any case, what you mean is that the TV doesn't see UMS?
Algazero
Posts: 12
Joined: Thu Dec 26, 2013 1:15 pm

Re: UMS not finding my Samsung smart TV anymore

Post by Algazero »

What used to happen was I turn on the tv and go to samsung link on the smart hub like so.
Image
I then went to videos and saw three out of four options being displayed. Universal Media server at the top and my laptop via windows media player just below it, followed by USB device and sugarsync.
Image
Now, UMS no longer appears. I've tried disabling AVG to no avail. Allowing all instances to run via the .exe file hasn't helped either.
Nadahar
Posts: 1990
Joined: Tue Jun 09, 2015 5:57 pm

Re: UMS not finding my Samsung smart TV anymore

Post by Nadahar »

What about Windows firewall? Have you tried turning that off?
Algazero
Posts: 12
Joined: Thu Dec 26, 2013 1:15 pm

Re: UMS not finding my Samsung smart TV anymore

Post by Algazero »

I've never needed to do either deactivation before (AVG or Windows) when using the older versions, but I'll give it a try.
Algazero
Posts: 12
Joined: Thu Dec 26, 2013 1:15 pm

Re: UMS not finding my Samsung smart TV anymore

Post by Algazero »

Didn't work.
Nadahar
Posts: 1990
Joined: Tue Jun 09, 2015 5:57 pm

Re: UMS not finding my Samsung smart TV anymore

Post by Nadahar »

Then I have no idea, from the UMS side everything seems fine as far as I can see.

There's one thing I wondered about when reading the log, it seems UMS suddenly lost connection to the TV a while after finding it. Did you turn off the TV or disconnect the network while UMS was "capturing" log? If not, that might be something.
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