UMS Disconnects while playing at 40 minutes

For help and support with Universal Media Server
Forum rules
Please make sure you follow the Problem Reporting Guidelines before posting if you want a reply
Post Reply
psyberhenry
Posts: 4
Joined: Fri Dec 23, 2016 1:05 pm

UMS Disconnects while playing at 40 minutes

Post by psyberhenry »

Hi,

I'm having the seemingly common problem that after about 40 minutes, UMS disconnects, and I have to restart the PS4 to get it working again.

I tried uninstalling the latest version and installing UMS 5.2.0 to see if that might help, but the old version did the same as the new.

I'm including a copy of my log file with the error recreated at 10:30:08.

Thanks so much for your help.
Attachments
HT_ums_dbg.zip
(146.56 KiB) Downloaded 511 times
Nadahar
Posts: 1990
Joined: Tue Jun 09, 2015 5:57 pm

Re: UMS Disconnects while playing at 40 minutes

Post by Nadahar »

There's nothing wrong with this post - I don't know why nobody has replied. It might be that nobody has any idea what the problem might be and doesn't feel they have something to contribute.

One thing I can see in your log is that UMS constantly tries and fails to communicate with a Chromecast device. Chromecast is a problem for us since Google doesn't share the protocol specification (so it's all trial-and-error) and none of the (active) developers have one. I don't know if that's what's causing the disconnects, but it would be worth testing if disconnecting the Chromecast from the network would make any difference.
User avatar
valib
Developer
Posts: 699
Joined: Fri Feb 08, 2013 3:11 am

Re: UMS Disconnects while playing at 40 minutes

Post by valib »

You are using Java 32-bit version on the 64-bit WIN 10. Try to uninstall this Java version and install the 64-bit Java.
psyberhenry
Posts: 4
Joined: Fri Dec 23, 2016 1:05 pm

Re: UMS Disconnects while playing at 40 minutes

Post by psyberhenry »

I really appreciate your help.

I've updated to 64 bit Java and had the same issue. Here's the new dbug file.
Attachments
ums_dbg2.zip
(25.62 KiB) Downloaded 488 times
User avatar
Sami32
Posts: 851
Joined: Mon Apr 11, 2016 5:09 am

Re: UMS Disconnects while playing at 40 minutes

Post by Sami32 »

Shutdown Azureus, MiniUPnPc, and add

Code: Select all

chromecast_extension = false
in your UMS.conf file found in your profile folder.

Go in "General configuration" tag, click on "Select renderers" button and keep only the one that you want use for now for testing purpose (PS4).

Pray and reboot UMS ;)

If nothing improved, try with an other media server, to verify if you have the same issue, and withdraw your network quality/stability from the causalities of this issue.
Since you have many DLNA tools, i guess that you have already done that ?
Did this issue only appear with PS4 renderer ?


Please, don't forget to leave feedback.

EDIT: You can also try to go into the device manager of your PC, open network adapter, right click and properties, click on power management tab, make sure "Allow the computer to turn off this device to save power", is unchecked, if it isn't unchecked it then click ok.
Post Reply