[Solved] Automatic update doesn't work.
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TigerHeart
- Posts: 6
- Joined: Tue Jun 23, 2020 1:05 am
[Solved] Automatic update doesn't work.
Automatic update doesn't work.
The update window with message «Connecting to server» just hangs on the screen and nothing happens at all. I waited for some hours !! And it still can't connect to the server.
I can't even cancel and close this window. So, I can't start the program to create logs. I can't do anything !
The version of UMS is 9.7.1.
The update window with message «Connecting to server» just hangs on the screen and nothing happens at all. I waited for some hours !! And it still can't connect to the server.
I can't even cancel and close this window. So, I can't start the program to create logs. I can't do anything !
The version of UMS is 9.7.1.
- UMS Update.jpg (69.22 KiB) Viewed 6364 times
Last edited by TigerHeart on Tue Jul 14, 2020 1:48 am, edited 1 time in total.
Re: Automatic update doesn't work.
I'm using version 9.7.1 and today the 'Auto Update' dialog box appears constantly and it suggests it's trying to update to a version that perhaps isn't there.
I have uninstalled/clean installed but problem persists.
This box cannot be removed by the 'Close' button though it can be removed via the W10 Task Manager. This however close UMS down completely.
While the box is showing, there is no access to the 'Main Panel' by right clicking the icon in Notification Area. D/clicking the icon does open the settings panel.
I have installed version 9.7.0 for a comparison, but issue is still present.
I have uninstalled/clean installed but problem persists.
This box cannot be removed by the 'Close' button though it can be removed via the W10 Task Manager. This however close UMS down completely.
While the box is showing, there is no access to the 'Main Panel' by right clicking the icon in Notification Area. D/clicking the icon does open the settings panel.
I have installed version 9.7.0 for a comparison, but issue is still present.
Re: Automatic update doesn't work.
Hi,
I had the same issue from 9.7.0 to 9.7.1 with automatic update, I had to manualy download and update to the new version. I needed also to kill the process in task manager in Windows 10 before updating.
Tonight I had the same issue, but there was no announcement for a new version. The icon link to download redirect to the 9.7.2. I made a manual update and it seems to work properly.
I'll wait for next update and hope this will be fixed.
Thanks
I had the same issue from 9.7.0 to 9.7.1 with automatic update, I had to manualy download and update to the new version. I needed also to kill the process in task manager in Windows 10 before updating.
Tonight I had the same issue, but there was no announcement for a new version. The icon link to download redirect to the 9.7.2. I made a manual update and it seems to work properly.
I'll wait for next update and hope this will be fixed.
Thanks
Re: Automatic update doesn't work.
Hi everyone, we have resolved this as of 9.7.2. Sorry for the inconvenience
Re: [Solved] Automatic update doesn't work.
Thank you.
All well again at this end.
Keep the good work up, you are much appreciated.
Stay safe.
Cheers
All well again at this end.
Keep the good work up, you are much appreciated.
Stay safe.
Cheers
