"Data type is not supported" (800288BF) error on PS3

[yekale2608]

Hello:

I've recently discovered that some of my older video files, particularly .AVI files, are returning this error when I try to stream them to my PS3 using UMS. I am using the latest version (9.8.0) after having just upgraded from an older build (May, 2020) that was giving me the same error.

I reproduced the error with one of the files in question (The Games Children Play (1990).avi) and I am attaching the zipped log files as instructed.

Thank you for the excellent software and for your help.

[SubJunk]

Hi, welcome This likely means there is something unusual about the way the avi file was encoded. PS3 supports most variations of AVI but not all. The file is passing our rules for PS3 support so I guess our rules could do with some updating.

I can see your file is:

Format: "AVI" Duration: 0:51:01.959 Overall Bitrate: 2404528 Cover: No
FPS: 29.970
- Video track ID: 0
Format: "MPEG-4 Visual" Profile: "Advanced Simple@L5" CodecID: "XVID" Duration: 0:51:01.959
Bitrate: 2263283 Width: 718 Height: 474 Colorimetry: 4:2:0
Chroma: 4:2:0 PAR: 0.888 DAR: 4:3 DAR Orig: 4:3
Scan Type: Progressive FPS: 29.970 FPS Orig: 29.970 QPel: "No"
GMC: "0" Bit Depth: 8 Delay: 0
- Audio track ID: 1
Format: "MPEG Audio" Version: "Version 1" Profile: "Layer 3" CodecID: "55"
Duration: 0:51:01.865 BitRate Mode: CBR Bitrate: 128000 Channel(s): 2
Samplerate: 44100 Delay: 0 Delay Source: Stream

That looks mostly normal to me - it is common for AVI files to have that XviD and MP3 combination.
One possible issue is that the resolution is not divisible by 4. For best compatibility across devices, resolution should be divisible by 16.
Do you know how to re-encode that to test? If not I could make you a file to try

[yekale2608]

Thank you for the reply!

I don't know how to re-encode the AVI in the way I think you're suggesting, but I did actually find an alternative solution. Since you said "PS3 supports most variations of AVI but not all," I decided to try to multiplex the AVI through MKVToolNix, creating an MKV. The MKV then streamed to the PS3 without a single problem.

I'm attaching the log files of the successful test of the newly-created MKV for your reference. Hopefully this will help with development and/or anyone else having the same issue.

Thank you again for the help and for the countless hours of happiness I've gotten from UMS.

[Nadahar]

The PS3 doesn't support MKV, so all you achieved by doing that is that UMS will transcode the file. The goal here, as I understand it, was to identify the properties of the AVI files that doesn't work on the PS3 so that UMS wouldn't try to send them, but transcode instead - but only when actually needed. It would be simple to make UMS transcode all AVI files, but it would be a waste in both efficiency and quality, since most AVI files can be played as-is.

[SubJunk]

Thank you for the reply!

I don't know how to re-encode the AVI in the way I think you're suggesting, but I did actually find an alternative solution. Since you said "PS3 supports most variations of AVI but not all," I decided to try to multiplex the AVI through MKVToolNix, creating an MKV. The MKV then streamed to the PS3 without a single problem.

I'm attaching the log files of the successful test of the newly-created MKV for your reference. Hopefully this will help with development and/or anyone else having the same issue.

Thank you again for the help and for the countless hours of happiness I've gotten from UMS.

Thanks for letting us know the alternate solution, as Nadahar said that confirms the transcoding is working, but it would be good to get to the bottom of this if you are willing to do some more testing for us Thanks for your kind words about UMS too!

Would you please test the two videos I attached?

video-yekale.zip

(2.56 MiB) Downloaded 638 times

[yekale2608]

Hello again!

I tested both the video files - oddly, they both played without a hitch. I would have assumed that the one called "badres" would have failed, but nope! I've attached the log files as usual. Hope this helps!

[SubJunk]

Ok so your file is:

Format: "AVI" Duration: 0:51:01.959 Overall Bitrate: 2404528 Cover: No
FPS: 29.970
- Video track ID: 0
Format: "MPEG-4 Visual" Profile: "Advanced Simple@L5" CodecID: "XVID" Duration: 0:51:01.959
Bitrate: 2263283 Width: 718 Height: 474 Colorimetry: 4:2:0
Chroma: 4:2:0 PAR: 0.888 DAR: 4:3 DAR Orig: 4:3
Scan Type: Progressive FPS: 29.970 FPS Orig: 29.970 QPel: "No"
GMC: "0" Bit Depth: 8 Delay: 0
- Audio track ID: 1
Format: "MPEG Audio" Version: "Version 1" Profile: "Layer 3" CodecID: "55"
Duration: 0:51:01.865 BitRate Mode: CBR Bitrate: 128000 Channel(s): 2
Samplerate: 44100 Delay: 0 Delay Source: Stream

Mine is:

Format: "AVI" Duration: 0:00:12.936 Overall Bitrate: 889450 Cover: No
FPS: 25.000
- Video track ID: 0
Format: "MPEG-4 Visual" Profile: "Advanced Simple@L5" CodecID: "XVID" Duration: 0:00:12.920
Bitrate: 753741 Width: 718 Height: 474 Colorimetry: 4:2:0
Chroma: 4:2:0 PAR: 1.000 DAR: 3:2 Scan Type: Progressive
FPS: 25.000 QPel: "No" GMC: "0" Bit Depth: 8
Delay: 0
- Audio track ID: 1, Title: "video-mpeg4-aac"
Format: "MPEG Audio" Version: "Version 1" Profile: "Layer 3" CodecID: "55"
Duration: 0:00:12.936 BitRate Mode: CBR Bitrate: 128000 Channel(s): 2
Samplerate: 48000 Delay: 0 Delay Source: Stream

There are some differences here:
Frame rate
Audio sample rate
PAR
DAR

Please try the new files in the attached zip file

video-yekale2.zip

(3.95 MiB) Downloaded 773 times

[yekale2608]

Here are the latest results! All three played right through without issues.

[KONTROLMASTER]

The issue still exist for me and the files can only be played with the help of MENCODER engine through "Transcode" folder, as the safe haven workaround now. As usual if there is something problematic with it.

[SubJunk]

Which version of UMS? There is a bug in 14.2.0 that will be fixed in the next version. But 14.1.0 should work