[Solved] No video Play

[wolfgangsaul]

Hallo,
I have installed an UMS 14.5.1 on a Windows 10 computer. I can play videos on 2 other computers in the network. On 2 Samsung TVs, connected via WLAN, I can see the UMS and the preview image of the videos. If I then select play, the error message "Check network" appears. What could be my mistake.
Network Server: 192.168.125.35
Network other computer 1: 192.168.125.25
Network other computer 2: 192.168.125.30
Network TV 1: 192.168.125.244
Network TV 2: 192.168.125.189
Wolfgang

[mik_s]

Could you post your logs? See the section in red above.

[wolfgangsaul]

Hi,
attached find my log.

[mik_s]

I need to see your full trace logs to be of any help. Please follow the instructions in the red section and post the .zip file.

[wolfgangsaul]

Hello,
my log

ums_dbg_2024-10-21-14-14.zip

(197.42 KiB) Downloaded 812 times

[mik_s]

I can see that UMS is needing to transcode those files as their bitrate is higher that your measured network speed so it needs to be transcoded to be playable

Code: Select all

net.pms.network.SpeedStats Renderer Samsung AU7179 43 TV has an estimated network speed of 41.57908538520303 Mb/s

Code: Select all

net.pms.configuration.FormatConfiguration Matched support line f:mp4             v:h264                               a:ac3|lpcm|adpcm|aac-lc|he-aac|wma|eac3|mp3   m:video/mp4                 w:4096   h:2160   b:600000000    se:ASS|MICRODVD|SAMI|SUBRIP|TEXT|TX3G   si:TX3G
net.pms.renderers.Renderer Using video bitrate limit from [TV] Samsung 5 Series (32) configuration (41 Mb/s) because it is lower than the general configuration bitrate limit (90 Mb/s)
net.pms.store.StoreItem Final verdict: "VID_20200708_104302.mp4" will be transcoded with transcodingSettings "FFmpeg Video (MPEGTS-H264-AC3)" with mime type "video/mp4"

This speed is usually good for most videos but 4K videos need more bandwidth.
It may be that the speed test is incorrect and the videos can be played without problems by streaming.
Try playing from the #--Transcode--# folder and choose "no transcoding" to see if they will play. (if you do not see it, enable "show the #--Transcode--# folder" in the GUI on the navigation tab, in the web GUI it is in the "virtual folders/files" section).
If this plays without problem then you can turn off "Use automatic maximum bandwidth" to set the max bandwidth to 90Mb/s at default.



These should play when transcoding though but there have been problems with this recently they we are trying to track down and I think this is another example.

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TRACE 2024-10-21 14:12:25.880 [jupnp-stream-server-96] net.pms.network.HttpServletHelper Transfer response sent to [TV] Samsung 5 Series (32) [Samsung QLED 4K 2019+] (192.168.131.244:51136):
============================= MEDIA HTTP SERVER RESPONSE BEGIN ===============================
HTTP/1.1 206 (non-chunked)

HEADER:
  Server: Windows_10-amd64-10.0, UPnP/1.0 DLNADOC/1.50, UMS/14.5.1
  Date: Mon, 21 Oct 2024 12:12:25 GMT
  Content-Type: video/vnd.dlna.mpeg-tts
  Content-Range: bytes 922337203470729896-9223372034707292158/9223372034707292159
  ContentFeatures.DLNA.ORG: DLNA.ORG_PN=AVC_TS_NA_ISO;DLNA.ORG_OP=11;DLNA.ORG_CI=1;DLNA.ORG_FLAGS=01700000000000000000000000000000
  Accept-Ranges: bytes
  Connection: keep-alive
  Content-Length: 8301034831236562263
============================= MEDIA HTTP SERVER RESPONSE END =================================
TRACE 2024-10-21 14:12:25.886 [jupnp-stream-server-94] net.pms.io.BufferedOutputFileImpl Suspend Read: readCount=922337203470729896 / writeCount=52000000




TRACE 2024-10-21 14:13:36.775 [jupnp-stream-server-99] net.pms.network.HttpServletHelper Transfer response sent to [TV] Samsung 5 Series (32) [Samsung QLED 4K 2019+] (192.168.131.244:51240):
============================= MEDIA HTTP SERVER RESPONSE BEGIN ===============================
HTTP/1.1 206 (non-chunked)

HEADER:
  Server: Windows_10-amd64-10.0, UPnP/1.0 DLNADOC/1.50, UMS/14.5.1
  Date: Mon, 21 Oct 2024 12:13:36 GMT
  Content-Type: video/vnd.dlna.mpeg-tts
  Content-Range: bytes 0-9223372034707292158/9223372034707292159
  ContentFeatures.DLNA.ORG: DLNA.ORG_PN=AVC_TS_NA_ISO;DLNA.ORG_OP=11;DLNA.ORG_CI=1;DLNA.ORG_FLAGS=01700000000000000000000000000000
  MediaInfo.sec: SEC_Duration=13363
  Accept-Ranges: bytes
  Connection: keep-alive
============================= MEDIA HTTP SERVER RESPONSE END =================================
DEBUG 2024-10-21 14:13:37.316 [jupnp-stream-server-93] net.pms.network.HttpServletHelper Sending stream with premature end: 65536 bytes. Reason: Connection reset by peer
DEBUG 2024-10-21 14:13:37.316 [ffmpeg.exe-19-2] net.pms.io.OutputTextLogger size=   51714KiB time=00:00:08.36 bitrate=50650.2kbits/s speed=  16x    
TRACE 2024-10-21 14:13:37.316 [jupnp-stream-server-93] net.pms.network.UmsAsyncListener Stream Async Premature end: Connection reset by peer, duration: 541 ms, sent: 65536 bytes

I have seen the number 9223372034707292159 showing up several times now for the content range and this is what is causing the renderer to abort the connection.
I think every time I have seen this it was on a Samsung TV.

[SubJunk]

Thanks for reporting this! It is fixed in the next version of UMS, would you like me to upload a fixed build for you?

[wolfgangsaul]

Hello,
yes, if it's not too much trouble.
Wolfgang