Wrapper critical Error

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GunerX
Posts: 9
Joined: Mon Feb 17, 2014 2:06 pm

Wrapper critical Error

Post by GunerX »

I finally got my UMS configured exactly how I want it. Everything is working great, so I decided to install as a windows service and I have done this before with PMS and it was easy. But here...I get this lovely error over and over and over.


ERROR | wrapper | 2014/02/16 22:02:22 | The Universal Media Server service is not installed - The specified service does not exist as an installed service. (0x424)
STATUS | wrapper | 2014/02/16 22:02:22 | Universal Media Server service installed.
STATUS | wrapper | 2014/02/16 22:03:52 | --> Wrapper Started as Console
STATUS | wrapper | 2014/02/16 22:03:52 | Java Service Wrapper Community Edition 32-bit 3.5.17
STATUS | wrapper | 2014/02/16 22:03:52 | Copyright (C) 1999-2012 Tanuki Software, Ltd. All Rights Reserved.
STATUS | wrapper | 2014/02/16 22:03:52 | http://wrapper.tanukisoftware.com
STATUS | wrapper | 2014/02/16 22:03:52 |
STATUS | wrapper | 2014/02/16 22:03:53 | Launching a JVM...
FATAL | wrapper | 2014/02/16 22:03:53 | Unable to execute Java command. The system cannot find the file specified. (0x2)
FATAL | wrapper | 2014/02/16 22:03:53 | "java" -Djava.encoding=UTF-8 -Djava.net.preferIPv4Stack=true -Dstart.service=true -Xmx768m -Djava.library.path="win32/service/" -classpath "win32/service/wrapper.jar;ums.jar" -Dwrapper.key="MC1WZyBPwMdXV-ak" -Dwrapper.port=32000 -Dwrapper.jvm.port.min=31000 -Dwrapper.jvm.port.max=31999 -Dwrapper.pid=6928 -Dwrapper.version="3.5.17" -Dwrapper.native_library="wrapper" -Dwrapper.arch="x86" -Dwrapper.cpu.timeout="10" -Dwrapper.jvmid=1 org.tanukisoftware.wrapper.WrapperSimpleApp net.pms.PMS
ADVICE | wrapper | 2014/02/16 22:03:53 |
ADVICE | wrapper | 2014/02/16 22:03:53 | --------------------------------------------------------------------
ADVICE | wrapper | 2014/02/16 22:03:53 | Advice:
ADVICE | wrapper | 2014/02/16 22:03:53 | Usually when the Wrapper fails to start the JVM process, it is
ADVICE | wrapper | 2014/02/16 22:03:53 | because of a problem with the value of the configured Java command.
ADVICE | wrapper | 2014/02/16 22:03:53 | Currently:
ADVICE | wrapper | 2014/02/16 22:03:53 | wrapper.java.command=java
ADVICE | wrapper | 2014/02/16 22:03:53 | Please make sure that the PATH or any other referenced environment
ADVICE | wrapper | 2014/02/16 22:03:53 | variables are correctly defined for the current environment.
ADVICE | wrapper | 2014/02/16 22:03:53 | --------------------------------------------------------------------
ADVICE | wrapper | 2014/02/16 22:03:53 |
FATAL | wrapper | 2014/02/16 22:03:53 | Critical error: wait for JVM process failed
STATUS | wrapper | 2014/02/16 22:03:57 | --> Wrapper Started as Console
STATUS | wrapper | 2014/02/16 22:03:57 | Java Service Wrapper Community Edition 32-bit 3.5.17
STATUS | wrapper | 2014/02/16 22:03:57 | Copyright (C) 1999-2012 Tanuki Software, Ltd. All Rights Reserved.
STATUS | wrapper | 2014/02/16 22:03:57 | http://wrapper.tanukisoftware.com
STATUS | wrapper | 2014/02/16 22:03:57 |
STATUS | wrapper | 2014/02/16 22:03:57 | Launching a JVM...
FATAL | wrapper | 2014/02/16 22:03:57 | Unable to execute Java command. The system cannot find the file specified. (0x2)
FATAL | wrapper | 2014/02/16 22:03:57 | "java" -Djava.encoding=UTF-8 -Djava.net.preferIPv4Stack=true -Dstart.service=true -Xmx768m -Djava.library.path="win32/service/" -classpath "win32/service/wrapper.jar;ums.jar" -Dwrapper.key="MWdSe1Zsx0cXC1Tr" -Dwrapper.port=32000 -Dwrapper.jvm.port.min=31000 -Dwrapper.jvm.port.max=31999 -Dwrapper.pid=5916 -Dwrapper.version="3.5.17" -Dwrapper.native_library="wrapper" -Dwrapper.arch="x86" -Dwrapper.cpu.timeout="10" -Dwrapper.jvmid=1 org.tanukisoftware.wrapper.WrapperSimpleApp net.pms.PMS
ADVICE | wrapper | 2014/02/16 22:03:57 |
ADVICE | wrapper | 2014/02/16 22:03:57 | --------------------------------------------------------------------
ADVICE | wrapper | 2014/02/16 22:03:57 | Advice:
ADVICE | wrapper | 2014/02/16 22:03:57 | Usually when the Wrapper fails to start the JVM process, it is
ADVICE | wrapper | 2014/02/16 22:03:57 | because of a problem with the value of the configured Java command.
ADVICE | wrapper | 2014/02/16 22:03:57 | Currently:
ADVICE | wrapper | 2014/02/16 22:03:57 | wrapper.java.command=java
ADVICE | wrapper | 2014/02/16 22:03:57 | Please make sure that the PATH or any other referenced environment
ADVICE | wrapper | 2014/02/16 22:03:57 | variables are correctly defined for the current environment.
ADVICE | wrapper | 2014/02/16 22:03:57 | --------------------------------------------------------------------
ADVICE | wrapper | 2014/02/16 22:03:57 |


Now from reading through this I think I see the problem, I have the java heap size set to 2048 but this wrapper wants it to be 768, how do I change this?
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GunerX
Posts: 9
Joined: Mon Feb 17, 2014 2:06 pm

Re: Wrapper critical Error

Post by GunerX »

well..i found the configure file and changed the memory setting, still no go.

FATAL | wrapper | 2014/02/16 22:23:43 | Unable to execute Java command. The system cannot find the file specified. (0x2)
FATAL | wrapper | 2014/02/16 22:23:43 | "java" -Djava.encoding=UTF-8 -Djava.net.preferIPv4Stack=true -Dstart.service=true -Xmx2048m -Djava.library.path="win32/service/" -classpath "win32/service/wrapper.jar;ums.jar" -Dwrapper.key="TYOPy9Dv8uRxUV5Z" -Dwrapper.port=32000 -Dwrapper.jvm.port.min=31000 -Dwrapper.jvm.port.max=31999 -Dwrapper.pid=4488 -Dwrapper.version="3.5.17" -Dwrapper.native_library="wrapper" -Dwrapper.arch="x86" -Dwrapper.cpu.timeout="10" -Dwrapper.jvmid=1 org.tanukisoftware.wrapper.WrapperSimpleApp net.pms.PMS
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GunerX
Posts: 9
Joined: Mon Feb 17, 2014 2:06 pm

Re: Wrapper critical Error

Post by GunerX »

anyone out there that can help with this?
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Triplefun
Posts: 136
Joined: Sat Jun 02, 2012 2:29 pm

Re: Wrapper critical Error

Post by Triplefun »

If you are using 64bit OS, then ensure you install 64bit javs so it goes in the program fies directory
Otherwise you will need to modify the wrapper file
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Triplefun
Posts: 136
Joined: Sat Jun 02, 2012 2:29 pm

Re: Wrapper critical Error

Post by Triplefun »

If you are using 64bit OS, then ensure you install 64bit javs so it goes in the program fies directory
Otherwise you will need to modify the wrapper file
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GunerX
Posts: 9
Joined: Mon Feb 17, 2014 2:06 pm

Re: Wrapper critical Error

Post by GunerX »

its been almost a full week......and the only help ive gotten is "please install 64 bit java"................really? -deep sigh-

for the Record....I have 64 bit java installed...and PMS wrapper/service works fine....UMS does not...

Do I need to like bump spam or something?
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GunerX
Posts: 9
Joined: Mon Feb 17, 2014 2:06 pm

Re: Wrapper critical Error

Post by GunerX »

some new info.....

STATUS | wrapper | 2014/02/22 22:31:39 | --> Wrapper Started as Console
STATUS | wrapper | 2014/02/22 22:31:39 | Java Service Wrapper Community Edition 32-bit 3.5.17
STATUS | wrapper | 2014/02/22 22:31:39 | Copyright (C) 1999-2012 Tanuki Software, Ltd. All Rights Reserved.
STATUS | wrapper | 2014/02/22 22:31:39 | http://wrapper.tanukisoftware.com
STATUS | wrapper | 2014/02/22 22:31:39 |
STATUS | wrapper | 2014/02/22 22:31:40 | Launching a JVM...
INFO | jvm 1 | 2014/02/22 22:31:40 | Error occurred during initialization of VM
INFO | jvm 1 | 2014/02/22 22:31:40 | Could not reserve enough space for object heap
INFO | jvm 1 | 2014/02/22 22:31:40 | Error: Could not create the Java Virtual Machine.
INFO | jvm 1 | 2014/02/22 22:31:40 | Error: A fatal exception has occurred. Program will exit.
INFO | jvm 1 | 2014/02/22 22:31:40 | Picked up _JAVA_OPTIONS: -Xmx2048M
ERROR | wrapper | 2014/02/22 22:31:40 | JVM exited while loading the application.
STATUS | wrapper | 2014/02/22 22:31:45 | Launching a JVM...
INFO | jvm 2 | 2014/02/22 22:31:45 | Error occurred during initialization of VM
INFO | jvm 2 | 2014/02/22 22:31:45 | Could not reserve enough space for object heap
INFO | jvm 2 | 2014/02/22 22:31:45 | Error: Could not create the Java Virtual Machine.
INFO | jvm 2 | 2014/02/22 22:31:45 | Error: A fatal exception has occurred. Program will exit.
INFO | jvm 2 | 2014/02/22 22:31:45 | Picked up _JAVA_OPTIONS: -Xmx2048M
ERROR | wrapper | 2014/02/22 22:31:45 | JVM exited while loading the application.
STATUS | wrapper | 2014/02/22 22:31:49 | Launching a JVM...
INFO | jvm 3 | 2014/02/22 22:31:49 | Error occurred during initialization of VM
INFO | jvm 3 | 2014/02/22 22:31:49 | Could not reserve enough space for object heap
INFO | jvm 3 | 2014/02/22 22:31:49 | Error: Could not create the Java Virtual Machine.
INFO | jvm 3 | 2014/02/22 22:31:49 | Error: A fatal exception has occurred. Program will exit.
INFO | jvm 3 | 2014/02/22 22:31:49 | Picked up _JAVA_OPTIONS: -Xmx2048M
ERROR | wrapper | 2014/02/22 22:31:49 | JVM exited while loading the application.
STATUS | wrapper | 2014/02/22 22:31:54 | Launching a JVM...
INFO | jvm 4 | 2014/02/22 22:31:54 | Error occurred during initialization of VM
INFO | jvm 4 | 2014/02/22 22:31:54 | Could not reserve enough space for object heap
INFO | jvm 4 | 2014/02/22 22:31:54 | Error: Could not create the Java Virtual Machine.
INFO | jvm 4 | 2014/02/22 22:31:54 | Error: A fatal exception has occurred. Program will exit.
INFO | jvm 4 | 2014/02/22 22:31:54 | Picked up _JAVA_OPTIONS: -Xmx2048M
ERROR | wrapper | 2014/02/22 22:31:54 | JVM exited while loading the application.



what now???
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User avatar
Optimus_prime
Posts: 678
Joined: Fri Jun 01, 2012 6:39 pm
Location: Sydney, Australia

Re: Wrapper critical Error

Post by Optimus_prime »

Have you tried lowering the memory size? take it back to stock XmX-768 see if that helps
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