External Subtitles not displaying (Samsung TV)

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mik_s
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Re: Subtitles not displaying

Post by mik_s »

The fix will be in the next version. I think the issue was one of the tag characters was not being parsed.

@NaViTo could you post your logs if it is not working with 14.6.0 as it may be a separate problem.
You could also add logs from 13.10.1 so I can compare them and see what has changed.
Logs are important for us to help, Please follow This Link before asking for support. Just a forum cleaner, Will help if I can but no expert.
NaViTo
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Joined: Tue Sep 17, 2019 11:02 am

Re: Subtitles not displaying

Post by NaViTo »

Sorry, don't have logs for the the other versions I tried, but I can share the log from version 13.10.1 playing a file with external subs that are working on this version and didn't worked in the newer v14 versions. I attached the file following the "How to ask support" instructions, I hope it helps.

Saludos
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ums_dbg_2025-01-01-18-06.zip
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skcusime
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Joined: Thu Feb 01, 2024 6:14 pm

Re: External Subtitles not displaying (Samsung TV)

Post by skcusime »

I finally got srt subtitles working on 14.9 with .mkv, .mp4 files.
Updated today to UMS 14.10 and they not working!

Any clues
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mik_s
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Re: External Subtitles not displaying (Samsung TV)

Post by mik_s »

Could you post your logs? see the section in red above.
Logs are important for us to help, Please follow This Link before asking for support. Just a forum cleaner, Will help if I can but no expert.
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