Universal Media Server | Forum

Computer says a lot of 'ffmpeg.exe has stopped working'.
Plays only the whole file, can't do Stop, Pause, FF or REW commands.

ffmpeg.exe is located in Program files/Universal Media Server/win32 and is 33462KB.

Help please!

Will need logs

Version=1
EventType=APPCRASH
EventTime=131830910243797355
ReportType=2
Consent=1
ReportIdentifier=ed227ecc-c776-11e8-a8a2-801f02dc77fa
IntegratorReportIdentifier=ed227ecb-c776-11e8-a8a2-801f02dc77fa
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=ffmpeg.exe
Sig[1].Name=Application Version
Sig[1].Value=0.0.0.0
Sig[2].Name=Application Timestamp
Sig[2].Value=02a00068
Sig[3].Name=Fault Module Name
Sig[3].Value=ntdll.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=6.1.7601.23677
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=589c95de
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=00047322
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.256.1
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1026
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=0a9e
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=0a9e372d3b4ad19135b953a78882e789
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=0a9e
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=0a9e372d3b4ad19135b953a78882e789
UI[2]=C:\Program Files\Universal Media Server\win32\ffmpeg.exe
UI[3]=ffmpeg.exe has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files\Universal Media Server\win32\ffmpeg.exe
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\system32\kernel32.dll
LoadedModule[3]=C:\Windows\system32\KERNELBASE.dll
LoadedModule[4]=C:\Windows\system32\ADVAPI32.dll
LoadedModule[5]=C:\Windows\system32\msvcrt.dll
LoadedModule[6]=C:\Windows\SYSTEM32\sechost.dll
LoadedModule[7]=C:\Windows\system32\RPCRT4.dll
LoadedModule[8]=C:\Windows\system32\AVICAP32.DLL
LoadedModule[9]=C:\Windows\system32\USER32.dll
LoadedModule[10]=C:\Windows\system32\GDI32.dll
LoadedModule[11]=C:\Windows\system32\LPK.dll
LoadedModule[12]=C:\Windows\system32\USP10.dll
LoadedModule[13]=C:\Windows\system32\WINMM.dll
LoadedModule[14]=C:\Windows\system32\VERSION.dll
LoadedModule[15]=C:\Windows\system32\MSVFW32.dll
LoadedModule[16]=C:\Windows\system32\SHELL32.dll
LoadedModule[17]=C:\Windows\system32\SHLWAPI.dll
LoadedModule[18]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7601.18201_none_ec80f00e8593ece5\COMCTL32.dll
LoadedModule[19]=C:\Windows\system32\ole32.dll
LoadedModule[20]=C:\Windows\system32\OLEAUT32.dll
LoadedModule[21]=C:\Windows\system32\PSAPI.DLL
LoadedModule[22]=C:\Windows\system32\Secur32.dll
LoadedModule[23]=C:\Windows\system32\SSPICLI.DLL
LoadedModule[24]=C:\Windows\system32\WS2_32.dll
LoadedModule[25]=C:\Windows\system32\NSI.dll
LoadedModule[26]=C:\Windows\system32\IMM32.DLL
LoadedModule[27]=C:\Windows\system32\MSCTF.dll
LoadedModule[28]=C:\Windows\system32\d3d9.dll
LoadedModule[29]=C:\Windows\system32\d3d8thk.dll
LoadedModule[30]=C:\Windows\system32\dwmapi.dll
LoadedModule[31]=C:\Windows\system32\dxva2.dll
LoadedModule[32]=C:\Windows\system32\uxtheme.dll
LoadedModule[33]=C:\Windows\system32\igdumdim32.dll
LoadedModule[34]=C:\Windows\system32\igdusc32.dll
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=ffmpeg.exe
AppPath=C:\Program Files\Universal Media Server\win32\ffmpeg.exe

Please follow the steps at http://www.universalmediaserver.com/for ... ?f=9&t=556

Attachment

Мeanwhile I came back to the version 7.3.1 cause in addition there were some artifacts plaing some .mkv.

Everiting is fine now!

Hmm this might be related to the hardware acceleration we added in 7.4.0. Please disable the "Enable GPU acceleration" checkbox on the "Transcoding Settings" tab and see if that helps

Edit: Also the videos are in the "Incomplete" folder so they might be only partially complete?

Please let us know if that fixed it

I will of course, but I am afraid for now and still running 7.3.1. And I had to add Code: Select all KeepAspectRatioTranscoding = true again, to change permissions...

After some time I'll try 7.4 again.