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External subtitles and MKV with subtitles

Posted: Mon May 06, 2019 4:24 am
by mykee
Hello,

I have a problem with external subtitles under 8.1.0 version when I played an MKV with packed subtitles. I have hungarian subtitle.

What you need:
- an MKV file with two subtitles (forced and full)
- a subtitle what name is same like MKV file, and format is SRT

In UMS check these settings under Transcoding settings tab -> Common Transcode Settings -> Subtitles settings tab:
- Subtitles language priority: hu,eng,fre,jpn,ger,und
- forced language: hu
- forced tags: forced
- Automatically load *srt/*sub subtitles with the same file name: checked
- Force externap subtitles: checked
- Use embedded style: checked

I have Samsung D5500 TV, on film name signed with subtitles (ex. XYZ (Hungarian subtitle)). On TV inactive subtitle option and subtitle was no loaded.
If I converted MKV to MP4, and place same folder when has SRT, then external subtitle was loaded.

What's problem with MKV and why not load external subtitle?

Re: External subtitles and MKV with subtitles

Posted: Mon May 06, 2019 5:28 am
by Nadahar
You need to create debug files as described above in red while trying to play a file with this problem.