How to increase resolution?

[t3rm3y]

Hi, i have been using ums without changes or amending the settings at all for a lot of my files, recently i have been testing 4k files to see how they compare / look , i have a 4k philips tv, but the ums log shops the below when i try to play them
Setting video resolution to: 1920x800, the maximum your renderer supports

now admittedly the film does look nicer o nthe tv, but i want to ensure i am getting the highest quality i can out of them, do i need to amend a setting to play at the 4k resolution? 3840 x 2160

[SubJunk]

You can try manually going into the #-TRANSCODE-# folder and playing the [No Encoding] file, that will let us know whether the TV supports that.
We will also need logs from you to see if we are correctly identifying your TV. Unfortunately with Philips TVs they often don't identify themselves as anything other than "philps" so we can't know if they are 4k, but I'll know when I see the logs

[t3rm3y]

here is the log, it seems if i select the transcode option and "no transcode" then i dont get the message displayed showing render can only support 1920 x 800.
But it seems the picture quality is the same,
UMS does detect my philips tv as correct model

[t3rm3y]

You can try manually going into the #-TRANSCODE-# folder and playing the [No Encoding] file, that will let us know whether the TV supports that.
We will also need logs from you to see if we are correctly identifying your TV. Unfortunately with Philips TVs they often don't identify themselves as anything other than "philps" so we can't know if they are 4k, but I'll know when I see the logs

Hi Subjunk.
Did you see anything here? or is using the "no encoding" option playing the full 3840 x 2160 resolution file?

[SubJunk]

I can confirm it is playing that video at its native resolution of 3840x1606
The difference between 4K and 1080p on a TV is really hard to see at a normal viewing distance so I wouldn't expect to see a noticeable improvement. You can sometimes see the difference in a side-by-side comparison in a retail store because they have purposely used ultra-sharp and high-contrast video to highlight the differences, and you tend to be closer to the TV than you would be at home, so if you are looking for a big noticeable difference I don't think you'll find it.

However there are certainly benefits in watching it natively instead of having UMS convert it on the fly - the playback should be more responsive, especially with fast-forwarding and rewinding.

So can you try the attached file? It should make your 4K files play natively