Page 5 of 5

Re: [Solved] Samsung Q9 series issues

Posted: Mon Aug 23, 2021 5:17 pm
by SubJunk
Yay thank you for replying. Enjoy :)

Re: [Solved] Samsung Q9 series issues

Posted: Wed Oct 06, 2021 8:22 pm
by speckledegg
Sorry to be a pain, but it looks like the issue of thumbnails has raised it's head again. I'm still getting the problem with thumbnails not being marked correctly, or the wrong thumbnails being used. I've tried resetting the cache on the tv, but that doesn't seem to change it.

Is there anything else I need to try? Any suggestions very welcome!

Re: [Solved] Samsung Q9 series issues

Posted: Thu Oct 07, 2021 2:44 am
by sdabrams3
Speckledegg,

"Monitor played status of files" enabled resolved my issues on my Samsung Q800T and Q900TS - if you don't have that enabled try it - it resolved my issues.

Scott

Re: [Solved] Samsung Q9 series issues

Posted: Sat Oct 09, 2021 3:49 am
by speckledegg
Thanks, but I have that enabled. The issue seems to be the wrong thumbnails and then the wrong files being marked as watched (because they've got the wrong thumbnails).

Re: [Solved] Samsung Q9 series issues

Posted: Thu Nov 03, 2022 10:03 pm
by lina146
It appears that the thumbnail problem has come up once more. Thumbnails not being properly labelled or being used incorrectly are still a concern for me. The TV's cache has been cleared, but that didn't seem to make a difference.

Re: [Solved] Samsung Q9 series issues

Posted: Fri Nov 04, 2022 5:15 pm
by mik_s
Could you post your logs? What version are you using?