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ERROR Unexpected error in RemotePlayHandler.handle(): Index: 0, Size: 0 - UMS 10.15.0

Posted: Sun Feb 06, 2022 9:17 am
by largan
When I try to use the web interface to play a video I am getting "ERROR Unexpected error in RemotePlayHandler.handle(): Index: 0, Size: 0" when I play anything that is not .mp4
Tried installing all sorts of codecs on the machine I am trying to open it, but with no luck.

Here is the log attached.

Re: ERROR Unexpected error in RemotePlayHandler.handle(): Index: 0, Size: 0 - UMS 10.15.0

Posted: Fri Feb 11, 2022 2:25 am
by largan
Any idea what might be the problem?

Re: ERROR Unexpected error in RemotePlayHandler.handle(): Index: 0, Size: 0 - UMS 10.15.0

Posted: Fri Feb 11, 2022 9:43 am
by Nadahar
It sounds like a bug. Either wait for a new version with a fix or try an older version.

Re: ERROR Unexpected error in RemotePlayHandler.handle(): Index: 0, Size: 0 - UMS 10.15.0

Posted: Fri Feb 11, 2022 7:06 pm
by largan
Perhaps it is a bug.
I wonder if anyone else experiences the same issue?

Re: ERROR Unexpected error in RemotePlayHandler.handle(): Index: 0, Size: 0 - UMS 10.15.0

Posted: Sat Feb 12, 2022 6:01 am
by largan
Just find out where the problem comes from.
If the checkbox "Show the Media Library folder" under Navigation Settings is not checked, then the problem starts. As soon as I switch it on and clear the cache, the problem disappears.
No idea why it is happening, but that is how to solve it.

Re: ERROR Unexpected error in RemotePlayHandler.handle(): Index: 0, Size: 0 - UMS 10.15.0

Posted: Fri Feb 18, 2022 7:47 pm
by SubJunk
Thanks for sharing this largan, the fix will be in our next release

Re: [Solved] ERROR Unexpected error in RemotePlayHandler.handle(): Index: 0, Size: 0 - UMS 10.15.0

Posted: Sat Feb 19, 2022 2:39 pm
by SubJunk
I think this has already been fixed in 10.16.0, can you try it?