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Can't play mkv files on my Samsung TV
Posted: Sat Feb 22, 2014 3:50 am
by Algazero
The model number of the TV is UN46EH5300FXZA. It has the Allshare feature and works as an awesome TV. But when I go to access my anime files such as gg's release of Attack on Titan (which is an MKV file) it says the file cannot be read.
Re: Can't play mkv files on my Samsung TV
Posted: Sat Feb 22, 2014 7:13 am
by jps92
Hi
You should update ums to 3.4.1 !
Re: Can't play mkv files on my Samsung TV
Posted: Sat Feb 22, 2014 1:07 pm
by Algazero
Already updated to 3.4.1. I'll update the dbg tonight.
Re: Can't play mkv files on my Samsung TV
Posted: Mon Jul 27, 2015 7:37 pm
by grabbetterlife
According to my experience, the Samsung TV may refuse to play some of these MKV files with an unhelpful audio codec error message displaying right on your screen. In fact, MKV is just a container format, holding video, audio, image or subtitle files in it. The video and audio files in different MKV files can be encoded with different codecs. For example, an MKV file with DTS audio can't be rendered on Samsung TV. To fix the problem, you need to convert MKV to a fully compatible format with Samsung TV.
Here is a workaround for you:
http://www.idealshare.net/video-convert ... v-mkv.html
Re: Can't play mkv files on my Samsung TV
Posted: Tue Jul 28, 2015 2:08 am
by Wolfgan
grabbetterlife wrote:According to my experience, the Samsung TV may refuse to play some of these MKV files with an unhelpful audio codec error message displaying right on your screen. In fact, MKV is just a container format, holding video, audio, image or subtitle files in it. The video and audio files in different MKV files can be encoded with different codecs. For example, an MKV file with DTS audio can't be rendered on Samsung TV. To fix the problem, you need to convert MKV to a fully compatible format with Samsung TV.
Here is a workaround for you:
http://www.idealshare.net/video-convert ... v-mkv.html
The main mission of UMS is to convert the files on the fly for the renderer (ie Samsung TV) to play it seamlessly, so preconverting the file goes against what UMS is made for. I suggest you work with the config files and logs to make sure the offending MKVs are processed properly and then contribute back any changes on the profile to the community.
Re: Can't play mkv files on my Samsung TV
Posted: Tue Sep 22, 2015 7:15 pm
by timmdd
Well, I think you might need to convert MKV DTS to MP4 AC3, or other supported formats by Samsung Smart TV.
Re: Can't play mkv files on my Samsung TV
Posted: Mon Nov 16, 2015 2:21 pm
by successfullyday
I highly recommend Avdshare Video Converter
can easily convert MKV to Samsung TV with only three clicks: import the MKV files, set the output format, and start to convert.You can get it at
http://www.avdshare.com/mkv-to-samsung-tv-converter
Re: Can't play mkv files on my Samsung TV
Posted: Thu Feb 23, 2017 9:35 pm
by Beverly
Though Smart TV claims to support MKV files, sometimes we still encounter TVs won’t play MKV issues. Can Smart TV play MKV files? Why Smart TVs play some of the MKV videos but not others? Simply follow this article with Pavtube Video Converter Ultimate to get the reason and solution for TV MKV symptoms. Source:
Play MKV Files on Samsung TV
Re: Can't play mkv files on my Samsung TV
Posted: Fri Feb 24, 2017 3:13 pm
by Sami32
Algazero, Your log is not useful.
You need to produce your log only after having tried the MKV or other movies/series that give you issues.
I'm curious, and wondering why you use a so old UMS version ?
Re: Can't play mkv files on my Samsung TV
Posted: Fri Mar 17, 2017 9:15 am
by Algazero
this original post was done quite some time ago. Now I'm up to date with the release and sadly this one is not picking up my ps3, samsung TV, or my ps4.